Community Spirit
There’s plenty of opportunity for you to boost your shop’s image, gain customer loyalty and contribute to the welfare of the community.
Rolled Over But Not Dead: Rollovers – Friend or Foe?
The body repair and refinish industries have always applauded those shop technicians who – through diligence, skill and hard work – take complete wrecks and turn them into
show-room classics.
Protecting the Health of Your Business
They go hand in hand – the health and well-being of a small-business owner are essential to the health and well-being of the small business.
A 10-Step Plan to Profitability
A set of procedures that are very helpful for analyzing the operational and financial health
of body shops.
Aftermarket Crash Parts vs. OE
Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).
Computer-Assisted Alignment
Hardware-driven alignment gear has been around since the ’70s and has simplified wheel alignment quite a bit for operators.
Strategic Partnerships
No business exists in a vacuum, least of all a collision repair shop.
A Crash Course on Retrofits
As a collision repair specialist, air-conditioning service is part of your job. When your customers bring in their cars for repairs, you want to offer them all the services required.
More Than an Estimate
It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading
Color Matching Made Easy
One of the most troublesome painting problems for any painter is color match.