Publisher’s Perspective: One Big Number
Our best defense against this enormous spending is to support our associations and get involved.
Publisher’s Perspective: Give Me Just One!
Stick to one goal, and make sure it’s attainable. And send it to me. I’ll make it a point to follow up with you to see how you do.
Publisher’s Perspective: Make Mine Certified, Please…
Congratulations goes to Darin Morrison of Ankeny, Iowa, whose score on four different components of the collision category of the ASE certification test ranked him the highest in the nation this year.
Publisher’s Perspective: Harnessing the Internet
At several recent industry conferences I attended, social media was the topic of much conversation. Everyone wanted to know what this new phenomenon is and should they be doing it. I think the discussion warrants a closer look at the Internet, which is, of course, the medium that social media exists within. Any discussion about
PUBLISHER’S PERSPECTIVE: Fueling the Next Generation
Last week when I returned home from a trip to the West Coast, my mind drifted to one of my most difficult tasks: what to write about in my column this month. I know it sounds simple, but for me, it’s fairly difficult to choose an appropriate topic. Eventually, I decided to write about something
PUBLISHER’S PERSPECTIVE: See? I Told You So!
Those of you who read my column know that I often discuss the subject of change. For those of you who don’t, here’s a brief refresher. Change is constant. In fact, that’s the only part of change that’s consistent. Planning in business and life is necessary so we can deal with change when it happens.
PUBLISHER’S PERSPECTIVE: You Want It, We Got It
Those of us here at BodyShop Business work on a daily basis to bring you the information you require to stay up-to-date in the collision repair industry. Whether it’s breaking news on www.bodyshopbusiness.com or a feature article in the magazine on how to maximize profits in your shop, it’s always our intent to give you,
PUBLISHER’S PERSPECTIVE: No Shame in Gas Grub
I recently met with some of my peers in the publishing industry, and the subject of a good, quick and inexpensive lunch came up. As I listened to my contemporaries drop the names of their favorite eateries, I contemplated whether or not I should offer my two cents. Of course, I was familiar with many
PUBLISHER’S PERSPECTIVE: ’Tis the Season
I’m sure that none of us particularly look forward to taking our vehicles in for service, but certainly it’s a fact of life. Whenever I do, I’m reminded of how some establishments understand that it’s as much about the owner as it is about the car. Luckily, I have a reputable repair facility available to
PUBLISHER’S PERSPECTIVE: See You in Vegas
Hopefully, you’re reading this on your journey to Las Vegas for this year’s International Autobody Congress & Exposition (NACE). As I write these words, we at BodyShop Business are busy planning for the upcoming event and looking forward to seeing many of you there. This type of face-to-face event provides all of us with an
PUBLISHER’S PERSPECTIVE: Squeeze or Be Squeezed
I recently had the opportunity to speak to 250 top shops from across the United States about today’s business environment. To prepare for the presentation, I had Babcox Research survey shops about how business was going this year. While my presentation was centered on customer satisfaction, the research highlighted a trend in our industry that’s
PUBLISHER’S PERSPECTIVE: Take a Chance on Change
If you’ve read any of my previous columns, you know that the recurring theme has been to plan for change and not be afraid of it. I read many columns in periodicals related to my interests and often wonder why there’s no follow-up to advice given or outcomes on upcoming events. So I feel that