A Few Items on the 2003 Legislative Agenda
Regarding “no insurer mandate on aftermarket parts” for new vehicles in the warranty period.
The Courage to Fail
February could easily be called the relapse month. The bad habits we were resolute to break in January have started to creep back. The goals we were determined to reach as the year began now seem less attainable.
The Courage to Fail
What would life be if we had no courage to attempt anything? – Vincent Can Gogh February could easily be called the relapse month. The bad habits we were resolute to break in January have started to creep back. The goals we were determined to reach as the year began now seem less attainable. As
The European Collision Market: Trends and Tribulations
While repairers in the mature economies of Western Europe struggle with static (or falling) repair rates, rising repair costs and insurer interference, collision repair in the less-developed economies of Eastern Europe is becoming a growth market – making it profitable to be a repairer … for now. The continent of Europe comprises nearly 40 separate
Globe Trotting: Collision Repair in 16 Countries
Despite the miles – and oceans – separating them, collision repair markets around the world aren’t as unique as you might think. In fact, a developing market will likely experience the same growing pains and challenges as did its more developed counterparts on the other side of the world. Collision repair shop owners experience similar
Letters to the Editor
In Better Hands … Without Allstate. Thursday, Oct. 10 Hi Georgina! I think the October Issue might cause some excitement. I’ve had four phone calls in three days regarding the Allstate article [Oct., pg. 86]. Three of them told me the EXACT same thing happened to them. Two were from different states and one from
Should Shops Drug Test Their Employees?
John Shortell, manager Secor’s Collision Technology New London, Conn. Opinion: No I don’t think body shops should start drug testing employees for several reasons: I am, of course, a shop employee. A manager yes, but still an employee. Personally, I have a shy bladder and have great difficulty producing urine on demand. And once I
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Which Is Better: Flat-Rate or Salary
David Rowe, Shop Manager Johnson Ford, Inc. Kingston, N.Y. We chose the flat-rate pay system because it has a built-in incentive program for technicians. It seems to work the best. We’ve tried a “team pay” plan. The idea was to get the cars in and out more quickly. We’d put three or four technicians on
Man’s New Best Friend
The “Pod,” co-developed by Toyota Motor Corp. and Sony Corp., just might give Fido a run for his money.
The Concept of DRPs: Good or Bad for the Industry as a Whole?
When asked if the concept of DRPs is good or bad for the industry as a whole, it’s no surprise that 85 percent of the respondents to the BodyShop Business 2002 Industry Profile who aren’t on DRPs say they’re bad. Many of you in that 85 percent are downright anti-DRP and have great arguments as
Industry Profile
We’ve got industry stats that no one else has. The BSB annual Industry Profile is, by far, the industry’s most comprehensive collision-shop survey. Shop Owner Profile Find out what makes shop owners tick. Insurer-Relations Profile Who’s on DRPs, why they’re on them, why some DRP shops are still anti-DRP. Market Profile Take a look at