Mike Muir, Author at BodyShop Business
Blending Paint Right the First Time

Because nearly every repair ends up needing blended, you need to get it right the first time or you can kiss your profits goodbye.

Producing a Buff-Free Finish

Are you one of those people who thinks it’s impossible to do a paint job without having to buff it before delivery? If so, think again.

Off Color: The Ability to Match a Color

With the advent of blending techniques over the past 15 years, a perfect paint match isn’t always necessary. However, you will occasionally have a need to paint a panel, such as a bumper fascia, spoiler or air deflector, without blending. When those times arise, having the ability to match a color is a very valuable

Just Say No: Can you save me my deductible?

You wouldn’t think of asking your dentist to save your deductible. So why, then, do our customers think it’s perfectly acceptable to ask us to save theirs? Maybe because we started it. If you’re like me, certain word phrases are just plain annoying. The one that bothers me the most is, “Can you save me

Would I Lie to You

An uneducated consumer is just as likely to make a bad decision as a drunk guy flirting with a statuesque woman who’s got a deep, sexy voice and calls herself Al. But the key to educating consumers is to do it before something bad happens. Trying to explain your estimate after they’ve already questioned it causes distrust – and will likely cost you the job.