A History of Success and Change
The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.
“X” Marks The Spot
In the old pirate movies, “X” always marked the spot on the map where the buried treasure was located. Often encrypted, the maps were laid out using the only measuring method known at the time – latitude and longitude.
Speaking Their Language: Female Customers
Understand your female customers and you’ll not only make the repair process less intimidating, you’ll gain their loyalty, too
National VOC-Rule Update
The proposed National Rule governing the VOC (solvent) content of auto-refinish coatings has been postponed.
It’s All In The Mix: Do it Yourself and Save on Materials
Mixing your own paint is the single best way to save money on a shop’s material bill – in fact, no other individual change will make a shop more profit than in-house paint mixing.
Internet Insight
You’ve no doubt heard about the Internet. Whether it’s those commercials with guys in suits surfing in the streets, Al Gore talking about the Information Superhighway or somebody on the radio telling you about "dot com," it’s all around you. You may even be a “netizen” yourself.
The Tale of One Shop Continues…
….with Paul and Teresa Slate
The Cost of Going Global
Since each country’s refinish market is at a different stage of maturity, product needs vary – making formulation costly for manufacturers and standardization of VOC rules nearly impossible.
What’s the Bright Idea?
Shop owners share their thoughts on how to make their businesses – and yours – more successful
Legal Insight: Know Laws that Affect Your Business
As a body shop owner, you have a lot to worry and think about. If you’re successful, though, you probably make the time to check the quality of the paint work leaving your shop
– even though you employ painters.
Opening the Books: Balance Sheets
Looking for a way to increase employee productivity and loyalty at your repair operation? You may need to look no further than your monthly balance sheet.
Get More Green from Your Yellow
Most body shops advertise in the Yellow Pages, and many of those shop owners renew their ads every year, leaving well enough alone.