Interviewing ABCs
Good interviewing takes time and preparation. Here are some steps you can take to ensure you hire the right person the first time.
Is a Body Shop Classification System Reality?
Hotels have a star classification system, so why can’t collision repair facilities? This kind of system would allow top shops to be compensated properly and would give consumers something to measure all shops by.
Roll the Dice
There’s never been more of a sure thing than the NACE show, which enters its 26th year and promises to deal you a full deck of new ideas to increase your business’s profitability.
The Best of Times
Within the past couple months, the largest insurance company in the world was bailed out by the government, one of the largest investment banks in the world filed for Chapter 11, and an investment house that was considered an American icon was purchased to save it from financial demise. But still, I believe these are
Green and Mean
Green is in today. Troubles with the Earth’s environment are being highly publicized these days, and some of the evidence is disturbing. Even if you’re skeptical about such a thing as global warming, it’s not hard to be convinced that our huge population is finally taking a toll on the planet. There are more people
Legislative Lowdown
Federal – The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has published a proposed regulation to amend the Remedy for Violation of Requirements to Provide Personal Protective Equipment and Train Employees regulation currently in place. Specifically, this proposal clarifies that “noncompliance with the personal protective equipment (PPE) and training requirements in safety
Guest Editorial: Can’t We All Just Get Along?
Many repairers have made the mistake of going to war with insurers versus going to the negotiating table. But the loss of shop profitability is not the insurers’ fault.
7 No-Brainers for Success
We forget to do these small things all the time, but they cost nothing and will ensure that you’ll own your customers for life.
Mitsubishi Outlander Sound Dampening Material Update
Sound deadening material can be critical to a repair. This material is incorporated in today’s vehicles to dampen vibrations and sound, not to mention provide structural support in some cases. Without prior knowledge of the location or types of material, your team may not be incorporating additional procedures or charges on repair plans. And your
Young Guns
Ray and Clare Santiago are hoping to set the industry ablaze with radical new ideas and a unique business philosophy.
Choosing the Right Spray Gun
The next generation of spray guns will be more efficient and productive thanks to new nozzles, increased transfer efficiency and less air.
The Big Stuff
There may be less insurer involvement and less overcapacity in the heavy truck collision repair business than there is in the passenger car business, but it has plenty of its own unique challenges.
