Insurer-Owned Shop Bill Introduced in Nevada
A bill introduced in the Nevada Assembly is designed to prevent insurance companies from acquiring or opening collision repair facilities and would place restrictions on pre-existing relationships between insurance companies and shops they own interest in, referred to as “tied shops.” A.B. 297 would make the relationship between an insurer and a tied shop like
PPG Names New Senior Manager for Industry Relations
PPG Industries announced the appointment of Domenic Brusco to senior manager, industry relations for North America Automotive Refinish effective immediately. In this new role, Brusco will be the company’s lead liaison for the various collision repair associations, insurers and information providers. He will work with industry leaders to identify and seek solutions to business challenges
DCR Systems and Summit Software Solutions Extend Relationship to Proprietary Development
Mentor, Ohio-based DCR Systems has entered into a long-term business agreement with Summit Software Solutions, Inc. DCR Systems will utilize Summit Software’s shop and network management technologies in all existing and future DCR and DCR licensee locations, while Summit Software will develop proprietary software and technology solutions for DCR’s patent-pending collision repair operating model. “Summit
Insurer Influence Still Repairers’ Primary Concern, SCRS Study Concludes
The results are in from the Society of Collision Repair Specialists’ (SCRS) second annual survey, and repairers have spoken loud and clear that they’re still concerned about insurer influence. The survey, conducted by CSi Complete customer satisfaction indexing, echoes the concerns revealed by last year’s survey. Some issues, such as "insurer dictating the repair," "lack of insurance field staff training," and "database
Auto Insurers in Fierce Battle in 2008, Says WSJ Article
A recent article published in the Wall Street Journal shone a spotlight on how tough 2008 is shaping up to be for auto insurers, which could mean an even tighter squeeze on body shops and support for the sentiment that things will get worse before they get better. The article stated that insurance prices are
WMABA Backs SCRS Statements on Insurers
The Washington Metropolitan Auto Body Association (WMABA) voiced its support last month of statements by the Society of Collision Repair Specialists (SCRS) alleging insurer abuse. WMABA echoed SCRS’ comments on insurers’ questionable business conduct and released a statement on its support of SCRS, which read, “WMABA has experience, both in the recent past and currently,
SCRS Members Identify Disturbing Trends Regarding Insurer Abuse
The Society of Collision Repair Specialists (SCRS) has been monitoring for some time the actions of a number of insurance companies and how their processes and procedures have affected collision repairers and, ultimately, their customers. During this review, SCRS determined that it was in its membership’s best interest to offer its position on questionable business
Market Like an Insurer
Progressive’s Concierge program is the boldest action ever
taken by an insurer to mitigate the role a shop plays with the consumer. But what might the possibilities be if repairers employed some of these same strategies?
How to Get Paid, “What’s The Most Effective Approach to Get Insurers to Pay My Labor Rate?”
Labor rates have always been an area of contention between shop owners and insurance companies. From time immemorial, the two camps have been divided on the issue, and monumental arguments have arisen any time this subject is broached. So before we can arrive at any real answer to the labor rate question, we must first
How to Get Paid, “What’s The Most Effective Approach to Get Insurers to Pay My Labor Rate?”
Labor rates have always been an area of contention between shop owners and insurance companies. From time immemorial, the two camps have been divided on the issue, and monumental arguments have arisen any time this subject is broached. So before we can arrive at any real answer to the labor rate question, we must first
