Profits: Not A 4-Letter Word -You Can Only Learn Lean By Doing.
Speed Is the Key When attempting to create a continuous flow between all the steps in your process, the areas where work doesn’t flow at the pace the customer is pulling will become obvious, forcing you to correct them immediately. by John Sweigart It has always been — and continues to be — difficult explaining
The Rental Car Roller Coaster
I’ve been renting cars for 23 years. If you’re also thinking of getting into the rental car business, I’ve got two words of advice: Hang on!
Movers and Shakers: Kevin Caldwell
Kevin Caldwell discusses his hopes for the industry, his concerns about third-party influence and his inability to remember punch lines. Hard work is nothing new to Kevin Caldwell, vice president and COO of Autobody by Caldwell in Laguna Hills, Calif. Whether he was scrubbing pots and pans at a small restaurant, delivering the local paper
I Wanted to Tell You Something Important, but I Forget What It Was
There will come a time in your life when you will forget things no matter how you try.
Every Claim Is Not the Same
Insurance companies have led most consumers and shop owners to believe there’s no difference between first- and third-party claims – even though entirely different sets of laws and rules apply. And these differences can affect every aspect of your shop, from job scheduling to parts selection to liability to profitability.
What to Do With Sagging Sales
In May, we examined how insufficient volume can put you in the red. But volume is only half the problem. Insufficient production also poses a serious threat to your shop’s sales. Luckily, it’s all fixable.
Becoming the Fastest Gun in the Shop
Because the industry is changing rapidly, the best painters are productive technicians, active communicators, speedy problem solvers and quick learners.
Living Life: Empowering Employees
Tired of working 80-hour weeks? Ready to start enjoying life rather than watching it pass you by? Empower your employees, and you can stop putting off until retirement what you could be doing today.
Championing Ideals
Caring about customers and employees pays off!
A Current Of Cash
Cash flow. It’s the name of the game in any body shop. That is, in any body shop that wants to stay in business.