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Seeing the Light

If you’re not afraid to try, refuse to quit and focus on the positive, you’ll reach the light at the
end of the tunnel, where success will shine on you.

Rains, Planes and Dames

Name: J&L Auto Body Location: Summerville, S.C. Owners: John and Linda Disher Established: 1981 Square Footage: 10,000 Number of Employees: Nine Repair Volume: 12 cars per week (collision) Average Repair Ticket: $2,000 September 1989: The winds picked up. The heavy rains came. The ocean went crazy. Wreaking havoc on lives and properties, Hurricane Hugo stormed

Reducing Hazardous Waste

Managing waste should be done with the same care and attention to detail as any other integral part of your business because, after all, it affects your bottom line.

Aftermarket Crash Parts vs. OE

Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).

Singin’ the Blues in Montana: Blue Body Paint

Name: Blue Body & Paint Location: Billings, Mont. Owner: Delane Langton Established: 1989 Square Footage: 4,320 Number of Employees: Two Repair Volume: 10 per month (collision) Average Repair Ticket: $2,000 Delane Langton has the blues. It’s not that he’s sad … it’s just that, well … he likes the color! All of his cars are

A Well-Rounded Painter

If your customer-service index is high and your marketing efforts are giving your shop a healthy backlog of work, you know that what happens when vehicles reach your paint
department is critical to your continued success. And what goes on in your paint department is highly dependent upon the quality.
of painters you employ.

The Tale of One Shop Continues…

……with Paul and Teresa Slate

Body Shop Boot Camp

While the collision shop of today is repairing existing vehicles, the cars of the future are off the drawing board and plans for production are underway. Increased use of aluminum and plastics, computerized navigational systems, crash-avoidance computers and sophisticated adhesives are all becoming part of our reality.

A Model of Success: A 1:24 Collection!

Lee Stone began collecting cars nearly two years ago – everything from a Ford Model T to a ’56 Ford Pickup to the newly designed 1994 Mustang – and the collection is now pushing 30 vehicles.

What’s the Bright Idea?

Shop owners share their thoughts on how to make their businesses – and yours – more successful