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A 10-Step Plan to Profitability

A set of procedures that are very helpful for analyzing the operational and financial health
of body shops.

A Well-Rounded Painter

If your customer-service index is high and your marketing efforts are giving your shop a healthy backlog of work, you know that what happens when vehicles reach your paint
department is critical to your continued success. And what goes on in your paint department is highly dependent upon the quality.
of painters you employ.

A Crash Course on Retrofits

As a collision repair specialist, air-conditioning service is part of your job. When your customers bring in their cars for repairs, you want to offer them all the services required.

The 1997 Industry Profile

That was then … On Nov. 14, 1896, Britain abolished the Red Flag Law, a crazy, crazy mandate that forced motorists to drive behind a person who waved a red flag and walked ahead of the vehicle. While arguable – and in no way based in fact – this very well could have been the

A History of Success and Change

The time: 1894. The place: Boston, Mass. The body shop: Fitzpatrick Brothers.

The Tale of One Shop Continues…

….with Paul and Teresa Slate

The Cost of Going Global

Since each country’s refinish market is at a different stage of maturity, product needs vary – making formulation costly for manufacturers and standardization of VOC rules nearly impossible.

Getting the Most from HVLP Spray Guns

Whether your shop is located in an area of the country that requires your painters to use HVLP spray guns or you just purchased them to save money, your painters need to
make several changes in reduction and technique to get the best job from this technology.

A Current Of Cash

Cash flow. It’s the name of the game in any body shop. That is, in any body shop that wants to stay in business.

1996 Editorial Index

AIR CONDITIONING AND COOLING “Tips and Trends for Coolant Recycling,” Feb., pg. 60 “A/C Retrofit Update,” May, pg. 36 BUSINESS AND MARKETING “How to Get a Yes from Your Banker,” Feb., pg. 33 “Big Brother Sees All,” March, pg. 28 “Perfectly Prompt Payments,” April, pg. 20 “Don’t Get Roped In with the Rest – Try