AIR CONDITIONING AND COOLING

“Tips and Trends for Coolant Recycling,”
Feb., pg. 60

“A/C Retrofit Update,” May,
pg. 36

BUSINESS AND MARKETING

“How to Get a Yes from Your Banker,”
Feb., pg. 33

“Big Brother Sees All,” March,
pg. 28

“Perfectly Prompt Payments,”
April, pg. 20

“Don’t Get Roped In with the Rest
– Try Cable,” April, pg. 34

“A Class in Job Costing,”
April, pg. 36

“Hiring, Firing and Everything
In Between,” April, pg. 53

“The Secret to Your Success,”
improving profitability, June, pg. 22

“The CPA Search,” Sept.,
pg. 10

“Bankers Don’t Bite,” Nov.,
pg. 26

“Four More Years,” what Clinton’s
re-election means to your shop, Dec., pg. 44

“Constructing Solid Supplier Relationships,”
Dec., pg. 62

COMPUTERIZATION AND INFORMATION
TECHNOLOGY

“In the Net,” May, pg. 20

“Paint Mixing Goes ’90s,”
May, pg. 32

“Suite Software,” Sept.,
pg. 22

“Purchasing a PC,” Nov.,
pg. 42

EDITORIALS/MOTIVATIONAL

Editor’s Notes, Jan.-Dec.

The Last Page, Jan.-Dec.

“Conquering New Heights,”
Nov., pg. 76

HEALTH AND THE ENVIRONMENT

Legislative Briefs, Jan.-Dec.

“Environmental Regulations and
Work Safety,” Jan., pg. 30

“Legislative Issues,” Jan.,
pg. 56

“Breathing Easy,” Feb., pg.
66

“How Safe is Your Mixing Room?”
March, pg. 32

“Conquering Compliance,”
April, pg. 46

“The Vote is In,” VOC National
Rule, Oct., pg. 48

INDUSTRY AND MARKET INFORMATION
– THE BIG PICTURE

Industry Update, Jan.-Dec.

“Other Industry Issues,”
Jan., pg. 66

Shop Forum, July, pg. 77; Oct., pg.
105; Nov., pg. 48

“Industry Profile,” June,
pg. 32

“The 1996 SourceBook,” Sept.,
pg. 34

“When the Goan Gets Tough,”
the industry in India, Nov., pg. 60

LAW

“What is Sexual Harassment?”
Feb., pg. 28

“Reassurance about Insurance,”
June, pg. 20

“Forming a Business,” Nov.,
pg. 24

MANAGEMENT

“Shop Management,” Jan.,
pg. 42

“Nonverbally Speaking,” Feb.,
pg. 74

“Productivity in the Prep Area,”
April, pg. 12

“The Good, the Bad, the Ugly,”
customer service, April, pg. 19

“A Thoroughly Modern Metal Shop,”
April, pg. 32

“Paint by Numbers,” April,
pg. 42

“Executive Enlightenment,”
Q&A, April, pg. 48

“Managing Not To Be the Boss from
Hell,” April, pg. 54

“Senior Service,” July, pg.
20

“Loading Up the Truck,” relocating,
Oct., pg. 24

“The Tale of One Shop,” on-going
story about new shop owners, June, pg. 57; Sept., pg. 26; Nov.,
pg. 73

MEASURING AND STRAIGHTENING

“Hand-Held Healing,” diagnostic
equipment, March, pg. 46

“Going High-Tech,” March,
pg. 50

“The Dimensions of Measuring,”
March, pg. 53

“Tug of War,” March, pg.
56

“The Evolution of Frames,”
March, pg. 59

METAL WORK AND WELDING

“TIG Welding Aluminum,” March,
pg. 44

“A Bonding Experience,” using
structural adhesives, May, pg. 22

“Plastic Welding 101,” June,
pg. 52

“The Daily Grind,” grinding
methods, July, pg. 26

“Bringing Home the Gold,”
the first I-CAR-certified woman welder, Aug., pg. 20

“Selecting a MIG Welder,”
Oct., pg. 34

“Sharpen Your Sectioning Skills,”
Nov., pg. 30

“Working Magic with Paintless
Dent Repair,” Nov., pg. 84

“Set on Vettes,” working
with fiberglass, Dec., pg. 36

OEM ADVANCES

Body Trends, Jan.-Dec.

“OEM Technology and Advances,”
Jan., pg. 60

“Cars from Mars,” the North
American International Auto Show, Feb., pg. 48

“Electrifying the Collision-Repair
Industry,” Feb., pg. 64

“The Age of Repairability,”
June, pg. 60

“Super Tech Tips,” Oct.,
pg. 52

PAINT AND REFINISHING

“Getting Down to Bare Substrate,”
Feb., pg. 24

“How Safe is Your Mixing Room?”
March, pg. 32

“Paint Mixing Goes ’90s,”
May, pg. 32

“Is HVLP a Godsend?” May,
pg. 48

“Think BIG,” painting large
vehicles, July, pg. 58

“Masking Methods,” Sept.,
pg. 30

“Shedding Light on Infrared,”
Oct., pg. 54

“Explaining the Choices,”
prep and detail products, Oct., pg. 36

“The Vote is In,” VOC National
Rule, Oct., pg. 48

“Restoring Corrosion Protection,”
Nov., pg. 38

“Partnering with a Paint Company,”
Dec., pg. 48

PRODUCTS, EQUIPMENT AND CATALOGS

Product Showcase, Jan.-Dec.

“1996 Product Preview,” Feb.,
pg. 78

“Measuring and Pulling Product
Profiles,” March, pg. 67

“Perfect Products,” April,
pg. 58

“Spraybooth Specs,” July,
pg. 62

“Pre-NACE Catalog Showcase,”
Oct., pg. 60

“NACE Product Roundup,” Nov.,
pg. 90

PROFIT CENTERS

“Clean Up on Profits,” detailing,
Feb., pg. 44

“The Sky’s the Limit,” sunroof
installation, June, pg. 16

SERVICE AND MECHANICAL

Tech Notes, Jan.-Dec.

“Eliminating Bad Vibes,”
wheel-balancing tips, Feb., pg. 70

“The Mechanics of Perfection,”
April, pg. 50

“Seeping Opportunities,”
locating liquid leaks, June, pg. 66

“Working on Alternate Passenger
Vehicles,” Nov., pg. 68

SHOP IMAGE

“Peak Impressions,” phone
skills, April, pg. 23

“Sealed with a Name,” April,
pg. 24

“The Spy Among Us,” secret
shoppers, April, pg. 38

SHOP AND SCHOOL PROFILES

M & J Auto Magic, Inc., Jan., pg.
18

Crown Autocraft, Jan., pg. 19

Benedict’s Collision, Feb., pg. 36

Payne & Sons Paint & Body Shop,
Feb., pg. 40

Haddick’s Towing, Inc., March, pg.
38

Bill Currie Ford, May, pg. 28

Prairie Creek Auto Body, June, pg.
26

Sledge’s Body Shop, June, pg. 30

Connie & Sons, Inc., Rhino Linings,
July, pg. 14

Zara’s Collision Center, July, pg.
18

Winona Technical College, Aug., pg.
22

Utah Valley State College, Aug., pg.
56

Pennsylvania College of Technology,
Aug., pg. 57

Reconstructors With Class, Oct., pg.
30

Redfield Collision Center, Oct., pg.
32

American Auto Body, Nov., pg. 50

Jerry’s Body Shop, Nov., pg. 56

Jerry’s Custom Paint & Collision
Center, Dec., pg. 30

SPRAYBOOTHS

“Clean Up Your Act,” July,
pg. 34

“Cost vs. Benefits,” July,
pg. 38

“Before the Booth,” July,
pg. 40

“Downdraft Secrets,” July,
pg. 44

“Out with the Old,” July,
pg. 46

“Maintaining Your Booth,”
July, pg. 48

“Safety Measures,” July,
pg. 49

“Info. on Permits,” July,
pg. 50

“Buyer’s Checklist,” July,
pg. 52

“Lighting the Way,” July,
pg. 54

“Paint and Go,” July, pg.
56

TRAINING AND EDUCATION

“A Postcard from New Orleans,”
Jan., pg. 25

“Creative Recruitment,” Aug.,
pg. 14

“Finders Keepers,” finding
employees, Aug., pg. 16

“Get Involved,” Aug., pg.
24

“Learning to Learn,” Aug.,
pg. 26

“Industry Training,” Aug.,
pg. 30

“Everything Under the Sun,”
NACE ’96, Oct., pg. 40

MISCELLANEOUS

Industry Factoids, Jan., pg. 14

“The Many Faces of Art,”
Detours, Jan., pg. 16

“Frightening and Funny Finds,”
Detours, Feb., pg. 22

“Cars of the Rich and Famous,”
Detours, June, pg. 14

“Criminal Cars and the Caped Crusader
… Take One!” Detours, July, pg.12

“Centennial Celebration,”
Detours, Oct., pg. 28

“Smokin’ Survey Results,”
Detours, Nov., pg. 20 A