Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, has released the latest episode of “Body Bangin’,” the video podcast that is taking the industry by storm!
In this episode, Woods interviews Mike Anderson of Collision Advice on the importance of knowing your guests/customers before you talk about their vehicle — finding out what’s important to them first and building that emotional connection.
To listen to the audio-only version, see below: Fighting for Consumer Safety with Burl Richards: