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Constructing Solid Supplier Relationships

The notion of building a partnership with someone who is selling you something is foreign to a lot of people.

Seeds of Success: Redfield Collision Center

Name: Redfield Collision Center Location: Festus, Mo. Owner: Greg Redfield Established: 1976 Square Footage: 18,200 Number of Employees: 27 Repair Volume: 116 cars per month Average Repair Cost: $1,640 The first Harley-Davidson motorcycle was made entirely by hand by four men in a backyard shed. Although it started out simple, the now-mass-produced Iron Horse ended

Super Tech Tips

The best weapon, as always, is knowledge.

Suite Software

It’s nearly impossible to run a business today without using some sort of computer system. There’s word processing, spreadsheets, data bases and graphical presentations.

Winona Technical College

Nestled among wooded bluffs surrounding the Mississippi River in Southeastern Minnesota is Red Wing/Winona Technical College. Founded in 1949 as one of the first two technical institutes in the state, the college offers dozens of majors, including autobody
technology.

Get Involved: SAE

A new organization called the Service Technician Society (STS) is being formed for people who make their living fixing and maintaining vehicles.

Learning to Learn

If you would say to the typical collision-shop owner or technician, “You can have anything you want to improve shop productivity”, what do you suppose the most common answer would be? Chances are, it would focus on some new technological advance in equipment or tools.

Think BIG

The honeymoon was definitely over when Darryl "The Moose" Johnson returned to a demolished home. The Dallas Cowboys fullback, while vacationing with his bride, was having a tree removed from his yard. Taking the tree out in sections, a 195,000-pound crane picked up a hunk too large to hold, swung to the center of the