New 80-Bay Shop Opens in Maryland
Passport Auto Group announced that its new, state-of-the-art collision repair center will open for business on Oct. 24. The completely redesigned and renovated 47,000-square-foot facility, located at 4721 Auth Place, Suitland, Md., is one of the largest collision repair facilities in the region, according to Passport, featuring 80 bays, four drive-through prep stations, three downdraft
Herb’s Paint and Body Celebrates 7th Location Opening in Allen, Texas
Herb’s Paint and Body, a family of Dallas auto body repair businesses, celebrated the opening of its seventh store located in Allen, Texas, in February. The new facility, like the six other locations, is equipped with state of the art collision repair equipment, the company says. Herb’s provides their customers with services including paintless dent
Injunctions Granted Against Unlicensed Ohio Shops
The Ohio Board of Motor Vehicle Collision Repair Registration, in conjunction with the Ohio Attorney General Richard Cordray’s Office and the Jefferson County Common Pleas Court, were granted injunctions July 15 against two collision repair shops operating illegally in the state. Injunctions were granted against Rick Fair, owner of Rick and Di’s Auto Body in
Bergin Auto Body of Eden Prairie, Minn., Announces New Ownership
Effective April 8, Bergin Auto Body of Eden Prairie, Minn., was purchased by Millard Holdings Inc., owned by Mark and Jen Millard of Montrose, Minn. Bergin Auto Body was founded in 1967 by Jim and Nora Bergin, who ran the business for several decades, building it into one of the premier Twin Cities collision repair
How to Acquire and Retain Collision Shop Customers
Insurers can steer customers to their preferred shops, but we can steer them too. Copy what they do and you’ll be well on your way to regaining control of your customers.
2010 ASRW Partnering Program Kicks Off with Industry Support
Automotive Service & Repair Week (ASRW 2010) reports it has received strong industry support for this year’s events via the ASRW Partnering Program (APP). The APP is designed to foster industry participation by partnering organizations supporting the many segments of the automotive service and repair industry. APP participants promote unified industry involvement, while strengthening their
PDR Techs Question Farmers’ Change in DRP Policy
In what will most likely sound like a familiar story to collision repairers, members of the National Alliance of Paintless Dent Repair Technicians (NAPDRT) are accusing Farmers Insurance Group of limiting consumer and collision repair facility choice by now directing its DRP shops to sublet PDR jobs exclusively to two national PDR firms, PARS and
Shop Licensing Bill Introduced in Missouri for Second Consecutive Year
A bill introduced in Missouri, S.B. 709, would establish a board of auto body repair and require auto body repair shops and auto physical damage appraisers to be licensed. The bill is similar to one introduced in 2009 but includes some changes, according to Bob Smith of the Missouri Kansas Collision Coalition (MOKAN Collision). Smith
COVER STORY: Win Fans for Life
By giving customers the ultimate service experience and treating them with gratitude, empathy and respect, you can earn their lifelong loyalty and increase your sales more than you ever thought possible.
Ohio Board Locks Down Three Cincinnati Shops
The Ohio Board of Motor Vehicle Collision Repair Registration carried out a court order April 27 to lock down three illegal auto repair facilities in Cincinnati. Injunctions were granted against Jesse Paige, owner of Jesse’s Auto Body; Mike Weigel, owner of Mike’s Auto Body & Repair; and Will Scruggs, owner of Will’s Auto Repair &