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How Much Training Is Enough?

Too much is never enough. The key is to not waste your time. Just because your techs return from a class with a certificate and a smile doesn’t mean they learned anything.

Purchasing Profile

Some shop owners felt pressured by insurers to make purchases, while others felt competitive pressure to keep up.

Blueprints for Success: A Plan for Profits

Floor plans lay the groundwork for production, but other factors build on this foundation. To construct a solid business – brick by brick – learn how four shops implemented a plan for profits.

Seeing the Light

If you’re not afraid to try, refuse to quit and focus on the positive, you’ll reach the light at the
end of the tunnel, where success will shine on you.

Peak Performance: Maintaining the Equipment in Your Paint Shop

The investment in a state-of-the-art paint department can be mind boggling.

Among the Elite

Name: Elite Auto Painting and Body Repair Location: Modesto, Calif. Owner: Moises Martinez Established: 1994 Square Footage: 18,000 Number of Employees: 16 Repair Volume: 120 to 140 vehicles per month Average Repair Ticket: $2,100 Making good decisions has become a habit for Moises Martinez. Start with the 34-year-old’s decision to open his own shop after

Aftermarket Crash Parts vs. OE

Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).

Strategic Partnerships

No business exists in a vacuum, least of all a collision repair shop.

The Tale of One Shop Continues…

……with Paul and Teresa Slate

The Tale of One Shop Continues…

….with Paul and Teresa Slate