State Farm Responds to California Repairers’ Allegations of Steering
State Farm has come out and denied allegations of steering by a group of Northern California body shops that met Nov. 12 to discuss the possibility of filing a class-action lawsuit against the nation’s No. 1 auto insurer. Bob Devereux, public affairs assistant manager for State Farm California Media Relations, specifically addressed G&C Autobody owner
California Repairers Gear Up for Class Action Suit Against State Farm
Approximately 80 people from 40 Northern California body shops met on Nov. 12 to discuss steering issues related to State Farm, and G & C Autobody owner Gene Crozat made it abundantly clear to those in attendance what he plans to do about it. “My intent is to sue the heck out of State
Service King Collision Repair Readying Recycled Ride for Texas Family
Service King Collision Repair Centers, a member of the National Auto Body Council (NABC), is readying its contribution to the nationwide Recycled Rides vehicle donation program. The program is a community awareness project whereby members of NABC repair and donate recycled vehicles to families in need. Participating collision centers are scheduled to make simultaneous vehicle
PPG MVP Training Earns I-CAR, AMI Accreditation
PPG Automotive Refinish has announced that its new MVP training courses centered on developing people and organizations in collision repair have earned accreditation from I-CAR and the Automotive Management Institute (AMI). According to PPG, the set of three interrelated MVP courses – Job Relations, Job Instruction and Job Methods – are designed to develop the
BASF Refinish Launches Easier to Use Web Site
BASF Automotive Refinish announced that it has launched an improved Web site design at www.basfrefinish.com. BASF says the new design offers a clean appearance and streamlined content. BASF also made major changes to the site navigation structure, which provides users with improved communication and greater ease of navigation. The site continues to be multilingual, featuring
U.S. House Judiciary Committee Votes to Pass McCarran-Ferguson Repeal for Health Insurers
The U.S. House of Representatives Judiciary Committee voted 20-9 in favor of H.R. 3596, the Health Insurance Industry Antitrust Act, which would partially repeal the McCarran-Ferguson Act as it applies to health insurers. The House leadership has not scheduled consideration for the floor. The Automotive Service Association (ASA) says it supports a repeal of the
PUBLISHER’S PERSPECTIVE: See You in Vegas
Hopefully, you’re reading this on your journey to Las Vegas for this year’s International Autobody Congress & Exposition (NACE). As I write these words, we at BodyShop Business are busy planning for the upcoming event and looking forward to seeing many of you there. This type of face-to-face event provides all of us with an
TECH TIPS: Water Leak in Trunk of GM Vehicle May Affect Radio
Have you ever had a customer schedule a collision repair, but when the vehicle arrives it has certain conditions that may not be related to the collision? Your expertise and experience may tell you that these conditions were probably an issue prior to the accident and that the customer may have never realized they were
TECH FEATURE: Nuts and Bolts of Suspension Repair
Repairing vehicle suspensions may seem daunting, but if you stray out of your comfort zone and give it a shot, you may just be able to add more dollars to your bottom line.
SHOP PROFILE: Shedding DRPs for Survival
Too many concessions and too few vehicles made profiting from insurer relationships too difficult for this family business. So they concentrated on what they do best: quality repairs, excellent customer service and savvy marketing.
