Setting Up An Air System: Important Tips
Whether you’re buying your first air system or upgrading your existing one, remember these tips before making any purchasing or installation decisions.
Pat Is Back! Pat (just Pat)
Our “spy on the other side” Pat the insurance adjuster gets us caught up on how Consumer Reports A/M parts article affected insurers and why Clinton’s proposed budget may make repairers’ lives more difficult.
Diagnosing Power-Train Damage
Ever suffer from “post traumatic tail light syndrome” — as the customer drives off in his newly repaired vehicle, you wonder if you found all the damage? To help, techs offer insight on finding elusive mechanical problems.
Perplexed by Profits
Today’s collision repair business is more complex than ever, yet most shop owners still don’t understand an elementary principle of business: profit. If you really want to make money, quit acting like you’re running a non-profit organization.
More Than A Desk Job: Office Managers
Being the office manager for a collision repair shop can be an exciting, sometimes confusing and very rewarding job. The key to reaping the rewards of efficient, organized and informed office mangers is to give them more responsibility than simply answering the phones, greeting customers and balancing the checkbook.
8 Ways To Mass Produce
Does your shop’s production level need a swift kick in the pants? Check out these strategies you and the rest of your management team can implement to increase technician output.
Balancing Act: Making Goals and Plans
You can’t manage time, so quit trying. Focus your energy on setting goals and establishing plans to achieve them, and you’ll find your time better used and your life more balanced.
Why Get Certified: ASE Certification and Profits
ASE Certification can help boost your shop’s professionalism and customer confidence — which, in turn, can help boost your shop’s profits.
Frame Rail: Repair or Replace?
Because your customers’ safety is in your hands, it’s crucial to know when – and when not – to section a damaged frame rail.
A New Profit Center: Part 3 of “Getting Paid for What You Know”!
It’s estimated that more than 100,000 people in the United States need — and will pay for — your automotive expertise on a daily basis. This is the last part of a three-part series designed to show you how to get paid for what you know.