The Parts Debate
What will it take for insurers to part with aftermarket parts and for repairers to allow recycled parts to play a major role in their repairs?
Understanding Undercoats
Undercoats create the foundation for quality refinish work. In many ways, they recreate the OEM treatment process.
Waste Not, Want Not
Utilizing a computerized paint-management system decreases paint waste, reduces repair costs and increases profits.
Don’t Forget The Cooling System!
To ensure all damage is diagnosed in a front-end collision, technicians need to conduct a thorough inspection of the cooling system.
Why Mechanical Repairs?
Collision repairs happen “by accident”, but success doesn’t. Quit praying for hail and start considering what mechanical services you can offer your customers
Operations Profile: Negotiation Strategies
With less jobs to choose from, some shop owners got pickier while others negotiated everything but their first born
Purchasing Profile
Some shop owners felt pressured by insurers to make purchases, while others felt competitive pressure to keep up.
Personnel Profile
About the only thing that hasn’t changed during the past year is the employee shortage. Shops are, as always, still in search of a few good techs
Fighting Fraud
Bring up the subject of fraud and most people within hearing distance will turn tail and run the other direction.
Think Safety
What do you think of when someone says “shop safety”? The word safety means the condition of being safe from hurt, injury or loss – no matter where you are.