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OEConnection Receives ISO 9001:2008 Certification

OEConnection LLC, an online parts and service exchange for the automotive industry, announced that it has received ISO 9001:2008 With Design Certification, an achievement reached by only a small percentage of companies worldwide. ISO 9001:2008 certification – the latest version of the most widely used standard for quality management systems – covers all key processes

DCR Systems and Summit Software Solutions Extend Relationship to Proprietary Development

Mentor, Ohio-based DCR Systems has entered into a long-term business agreement with Summit Software Solutions, Inc. DCR Systems will utilize Summit Software’s shop and network management technologies in all existing and future DCR and DCR licensee locations, while Summit Software will develop proprietary software and technology solutions for DCR’s patent-pending collision repair operating model. “Summit

Service Repair Information: An Important Tool

Accessing manufacturers’ proper repair procedures during the preproduction phase or when creating a repair plan is crucial to being efficient and profitable.

A Few Good Techs

Is there really a technician shortage or just a misappropriation of qualified techs? Is the pool of technicians shrinking faster than the collision repair market?
Will the end result be higher door rates?

A ‘How-To’ Guide for Increasing Labor Rates, BodyShop Business, February 2006

Rather than belabor the exhaustive list of reasons labor rates need to rise, let’s focus on what type of market conditions act to create higher – or more frequently increasing – prevailing rates in individual markets. By Tigger (from his view in the Thousland Acre Wood) No one in the collision repair industry would argue

More Than A Desk Job: Office Managers

Being the office manager for a collision repair shop can be an exciting, sometimes confusing and very rewarding job. The key to reaping the rewards of efficient, organized and informed office mangers is to give them more responsibility than simply answering the phones, greeting customers and balancing the checkbook.

Straightening Modern Metal: Using Heat

Using heat to facilitate the straightening of a modern automobile or light truck is very tempting.

Partnering With A Paint Company

With so many paint-company partnership programs in the marketplace, making a decision which – if any – to join can be a confusing and time-consuming decision.