Spending Less Can Cost More
Our jobber meant well, but when he said we could save $100 per gallon on a cheaper clear, we actually ended up losing $2 per gallon.
‘Good Customers’: More Harm Than Good?
When the boss refers to someone as a good customer, it usually means doing extra work for free. So, from a commission tech standpoint, a “bad customer” is actually more profitable.
Sink or Swim: Adjuster Trainee
A local Mickey D’s manager is now a Progressive adjuster trainee," writes a Kansas repairer on Autobody Online’s discussion board. "I swear, he’s the same guy that handed me my McGriddle two weeks ago!" "AHH I get it now," writes a Michigan repairer in response. "That’s why Progressive adjusters are about three fries short of
Keep This Job
Insurers are illegally trying to control the cost of repairs by steering consumers to particular shops, while at the same time, trying to distance themselves from any liability associated with negligent repairs.
Aluminum Is Coming
Conceptions and Misconceptions
State Steering Regulations
Alabama None Alaska A claimant may not be required to travel unreasonably either to inspect a replacement motor vehicle, obtain a repair estimate, or have the motor vehicle repaired at a specific facility. If a person adjusting or settling a claim elects to have repaired a claimant’s motor vehicle and chooses a specific facility for
Lining Up Income
Spray-on bedlining service can give your business a much-needed boost.
It’s Nice to Fool Mother Nature
Climates can be pretty extreme (too hot, too cold, too dry, too humid), but these days, the right preparation, products and professionalism are a solid defense against weather problems that try to attack a good paint job.
Price Fixing or Price Negotiating
“Why do insurance companies control a shop’s labor rates? Isn’t this price fixing?” –– Ron Humphress, former parts manager, Good News Auto Body Shop, Salisbury, Md. Black Law Dictionary, 7th Edition, defines price fixing as an “artificial setting or maintenance of prices at a certain level contrary to the workings of the free market.” Price
Community Spirit: Body Shops Giving Back to the Community
From sponsoring a little league team to repairing vans for non-profit agencies to collecting food for the hungry, body shops across the country are giving back to their communities — and getting business in return.