6% Net – 15% = Bad…Getting the Repair Plan Right
Our industry has a tough time getting the repair plan right when we have the car. Now some genius thinks that we’re going to get it right by looking at photos and that we can give back 15%? Still, I’m sure shops will be bidding like crazy — underutilization being the motivator,” says DCR Systems
Will Insurers Eventually Purchase All Parts Directly from OEMs, Eliminating Shop Profits on Parts?
I’m going to play the devil’s advocate and say, ‘Yes, but only if we continue in our present path of doing nothing to stop them.’ We wouldn’t even be discussing this problem if all shops realized that the repair contract is between you (the shop) and the vehicle owner. Contrary to common, but misinformed belief,
Paint the Town Red: Aaron Clark
As a child, Aaron Clark wanted to paint everything in sight – and he did. That determination to fulfill his dreams has helped him to overcome adversity and to achieve his goals. Aaron Clark began his body shop career in his mother’s and step- father’s shop at the age of 8, literally growing up in
Itemizing Estimates: Where Do We STOP?
If you’ve been involved in this industry as long as (or longer than) I have, you may still remember the days when handwritten estimates were a way of life and computers and computerized estimating systems were still just Buck Rogers science fiction. Since estimates were handwritten back then, they were often as few lines as
Assembly-Line Processing:Coming Soon to a Shop Near You
As repair dollars shrink and competition grows, we need to change the way we process vehicles to stay competitive and profitable.
Is Your Shop Sick? The Preventative Approach
If you want your shop to have a long (and profitable) life, it needs to periodically see a shop doc.
Sold
Do you ever wonder what happens to body shop owners who sell their businesses? Where do they go? What are they doing now? Perhaps more importantly, what leads these folks to put their shops on the market and are they happy now?
Going Head-To-Head with DRPs
If you’re of the opinion that you can “beat ’em and don’t want to join ’em”, you need to market your shop
aggressively to consumers and offer them something they can’t get at a preferred provider shop.
An Olfactory Blow: That New Car Smell
There are some things in life you can count on. When you purchase a major appliance, it’s bound to go on sale the following week. If you want it to rain, plan a picnic. When you buy a new car, it comes complete with that new-car smell. Or does it? I’m afraid you can no
Globe Trotting: Collision Repair in 16 Countries
Despite the miles – and oceans – separating them, collision repair markets around the world aren’t as unique as you might think. In fact, a developing market will likely experience the same growing pains and challenges as did its more developed counterparts on the other side of the world. Collision repair shop owners experience similar