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Examining the State of the Industry

What’s happening in your shop and your local market aren’t the only factors influencing your shop’s profitability. Pay attention to the world around you.

No Fear: Developing New Business by Asking

Learn the right way to ask for business, and you’ll not only lessen your chances of being shot down, but you’ll increase shop profits, too.

This Month’s Ailing Shop

Shop size: 12,500 total square feet Equipment: two drive-on frame racks, two booths (one downdraft) and a lift for tear-down estimates. Employees: 12 Annual Sales: $1.5 million Quality of work: Good Problem overview: Husband and wife shop owners want to grow their business, but they don’t know how – they’re close to burnout as it

Wer’re Not in Kansas Anymore

The industry’s direction is being driven by consolidators, replicators, franchises and insurer-owned shops — everyone but the single-shop operator.

More Brains, Less Brawn: Straightening a Vehicle

Brute force isn’t necessary to straighten a vehicle. Still, techs like to flex their muscles rather than use their brains to get the job done.

Don’t Shoot the Messenger! Ohio’s Jack Lundberg

Faced with the challenge of registering Ohio’s collision repair facilties, Jack Lundberg has been called a savior by some, the devil by others. Throw in a few death threats, and you know how Lundberg feels by 10 a.m.

Target Practice

Picture this: It’s late one evening when you finally finish the last of the day’s repair work. Realizing you skipped lunch to get some extra work done, you get the hankering for a big sandwich – loaded with corned beef and condiments. As you’re about to return the now empty jar of mustard to the lunchroom refrigerator, you hear a noise. A loud noise. A really, really loud noise.

Associations: Time to Join or a Waste of Time?

Opinions vary regarding the repair industry’s national associations, but one thing is certain: The industry has a wide range of national associations, each with differing beliefs, views and goals. Our examination of the industry’s national groups may help you decide if one coincides with your own convictions

The Rest of the Way Around the World

After BodyShop Business’ roving reporter Mike Lawrence returned from his two-day, 17-country whirlwind trip – in which he studied collision repair markets around the globe – he determined that while each country’s market is unique, it also sounds strangely familiar…(Continued from the August 2000 issue of BodyShop Business).

Made in Taiwan Part 3: Aftermarket Parts

We continue our look at Taiwanese aftermarket parts manufacturers. This month, we analyze the Tong Yang Group and Depo Auto Lamp and hear from industry members who’ve seen the operations firsthand