The Two Faces of Japan
From ancient Shinto temples to modern-day skyscrapers, the Japanese relish technology, yet revere tradition. But with Japan’s collision repair industry changing with the times,
will the Japanese people also deviate from tradition to fight for their industry’s autonomy?
Rains, Planes and Dames
Name: J&L Auto Body Location: Summerville, S.C. Owners: John and Linda Disher Established: 1981 Square Footage: 10,000 Number of Employees: Nine Repair Volume: 12 cars per week (collision) Average Repair Ticket: $2,000 September 1989: The winds picked up. The heavy rains came. The ocean went crazy. Wreaking havoc on lives and properties, Hurricane Hugo stormed
Electrical Safety
Electrical accidents and injuries occur every day from the use of unsafe equipment, improper installation, unsafe work environments and unsafe work practices.
Community Spirit
There’s plenty of opportunity for you to boost your shop’s image, gain customer loyalty and contribute to the welfare of the community.
Rolled Over But Not Dead: Rollovers – Friend or Foe?
The body repair and refinish industries have always applauded those shop technicians who – through diligence, skill and hard work – take complete wrecks and turn them into
show-room classics.
From Wreck to Right
It’s a dark stormy night. You realize that you’ve strayed from the main paved road and are now traveling down a gravel one. The road is soft. Your vehicle isn’t handling well. It’s raining so hard that the car’s windshield wipers can’t keep up, and the ditches on both sides of the road are very
The Invisible Repair
Bringing a collision-damaged car back to preaccident condition in a fast, quality-oriented manner while still making a reasonable profit is the goal of every modern body shop today.
Aftermarket Crash Parts vs. OE
Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).
Streets of Gold: Shurway AutoCenter Ltd.
Name: Shurway AutoCenter Ltd. Location: Brooklyn, N.Y. Owner: Giovanni "John" Scarfo Established: 1981 Square Footage: 17,500 Number of Employees: 20 Repair Volume: 150 cars per month When the first immigrants arrived at Ellis Island, they believed the streets of America were paved with gold. Obviously, they weren’t truly paved in a precious metal. But, to
A Well-Rounded Painter
If your customer-service index is high and your marketing efforts are giving your shop a healthy backlog of work, you know that what happens when vehicles reach your paint
department is critical to your continued success. And what goes on in your paint department is highly dependent upon the quality.
of painters you employ.