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Where Have All The Graduates Gone

The number of quality entry-level techs graduating from vo-tech schools continues to slump. So what are you doing about it? As the saying goes, if you’re not a part of the solution, you’re a part of the problem.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

The Next Generation: Difficulties Shop Owners have Recruiting New Blood into the Industry

The economy of our great nation has been strong enough of late that young folks who have the desire to succeed and become proficient at something can choose many career routes to follow. Unfortunately for us, repairing damaged vehicles doesn’t seem to be at the top of their wish lists. Computers, sales, various unionized trades … these choices rate higher than our industry. Just look at attendance at various vo-tech schools. More class space is allocated to other career choices, and more students attend classes for other career choices than they do for autobody repair.

A Case for Competition: OEMs vs. A/M Parts

A/M crash parts were once the collision industry’s best-kept secret — until insurers discovered them. When the tables turned, so did repairers allegiance to A/M parts. But where would the industry be if only OEMs supplied replacement crash parts?

Getting Into Customers’ Heads: Increasing the Chances of Selling Every Job

Hopefully, we can all agree that collision repair falls into two distinct operations: sales and production. Your shop may have the very latest heated downdraft booth and the snazziest computer-driven structural-repair bench, but unless you can get the customer to let your shop perform the repair, all the equipment in the world won’t help.

The Road Ahead

It doesn’t take a fortune teller to predict the future — the challenges awaiting shop owners aren’t a mystery. The mystery is whether or not shop owners will prepare for tomorrow’s challenges.

Use It – Or Lose It: New Technology

If you’re not fully utilizing today’s technology — if your shop’s full of “toys” that no one uses — then you’re not fully utilizing your shop’s potential for profits.

Deep in the Heart of Texas: The NACE Convention

Round ’em up and move ’em out! NACE is headed for Dallas!

The Parts Debate

What will it take for insurers to part with aftermarket parts and for repairers to allow recycled parts to play a major role in their repairs?

Window of Opportunity? Glass Installation…

If you thought glass installation would be a simple, trouble-free profit center, think again. Properly replacing glass is just as complicated as properly repairing collision
damage.