Associations: Time to Join or a Waste of Time?
Opinions vary regarding the repair industry’s national associations, but one thing is certain: The industry has a wide range of national associations, each with differing beliefs, views and goals. Our examination of the industry’s national groups may help you decide if one coincides with your own convictions
The ABCs of DRPs
Deciding whether or not to join direct-repair programs can be a daunting task. How can you be sure the relationships will benefit your customers and be profitable to your business? By spelling out the pros and cons before you sign on the dotted line.
Personnel Profile: The Shortage of Qualified Technicians
How many collision repair journeymen does it take to screw in a light bulb? Just one — but first you have to hire him.
In SOPs We Trust
Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.
Industrialization of the Industry
You don’t have to manufacture automobiles, guns or hamburgers to take advantage of the industrialized process. Such assembly-line concepts can be applied to vehicle repairs, too. Some shops have gone so far as to specialize in departments — paint, metal, mechanical — but they could go even further.
Help Wanted: How to Get the Best
If you’re looking for a few good employees, you’re not alone. But to attract qualified applicants, you need to revitalize recruiting and organize your hiring process.
Going Head to Head: Changing your Thinking
If single-shop operators want to compete with consolidators and multiple-shop entities, they’re going to have to change their Mom-and-Pop mentality.
Going Multiple
If you add facilities for the wrong reasons or without thoroughly understanding what you’re getting into, you may end up with multiple headaches instead of multiplied success.
Collision Repair Franchise Opportunities
Buying into a franchise could be just what you — or your competitor — needs to pump up profits and market presence. Take a look at what you could be a part of — or up against.
Personnel Profile
About the only thing that hasn’t changed during the past year is the employee shortage. Shops are, as always, still in search of a few good techs