When the Government Comes Knocking: Keeping Up with Changing Regulations
You wouldn’t intentionally put your workers or the community that supports your business in danger. But keeping up with changing regulations issued by government agencies isn’t easy – some requirements seem overwhelming while others are just plain nitpicky. Regardless, you should always be prepared for an inspection
Tapping Education and Training Sources
Here we go with another story on the technician shortage. But you may be surprised to learn that the tools you need to combat the problem are tools you already have – and tapping these sources for education and training can lead to a steady flow of qualified and loyal technicians.
Point and Click for Parts
Buying crash parts online may save a lot of shops a lot of time. But as the Internet continues to grow and online parts dealers continue to pop up faster than long-lost cousins at a lottery winner’s mobile home, the question of whether or not the industry is ready remains. The technology seems to be there, but does that mean it’s a good idea?
A Not-So-Sticky Subject: Adhesives
When ancient Egyptians boiled animal hides to make glue, they had no idea how far modern chemistry would take adhesives. Today, two-component epoxy, urethane and acrylic glues are being used as structural panel bonding adhesives – and OEMs have given their stamps of approval.
Live From Motor City: The 2000 North American International Auto Show (NAIAS)
With our press badges in hand and our cameras poised, we scoured the North American International Auto Show in search of the world’s coolest concept cars. Ever seen a Bugatti Veyron or a Mercedes-Benz SLA? We have — and we have pictures to prove it!
Ditch Your One-Dimensional Ways
Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.
In SOPs We Trust
Standard operating procedures could offer a body shop owner more freedom and the ability to attract new insurance business by creating ‘verifiable’ trust.
Analyzing “McDonald” izing
The concepts that made McDonald’s arguably the most successful small business in the world can help propel your collision business to the next level of success.
Guilty! State Farm to Pay $1.19 Billion
When the jury for the aftermarket parts trial against State Farm awarded the plaintiffs $456 million and the judge ruled the insurance giant committed fraud and awarded the plaintiffs an additional $730 million, some people cheered, some people jeered and others shed tears. But how will all this ultimately affect consumers — and repairers?
Acquiring an Estimating System
Whether you’re going to purchase the preferred system of an insurer or the system you prefer, your new estimating system won’t do you a darn bit of good unless you know what you’re getting — and how to use it.