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In Court with State Farm

The trial against State Farm for its usage of aftermarket crash parts is underway. Since you can’t be there in the courtroom, we’re doing the next best thing: bringing the courtroom to you.

Repairing the Crash-Parts Market

The situation with replacement crash parts may be a bit of a wreck, but it’s not a total loss. What’s considered a pile of unwanted sheet metal and plastic by many repairers could be turned into a more favorable and profitable alternative to OE parts — if the industry can quit complaining and learn to communicate.

Change Waits For No One

In the rapidly changing world of collision repair, something that was revolutionary yesterday may be obsolete tomorrow — including your business.

Selling the Estimate

Turn those “waste of my time, just part of the job” drive-in estimates into sales by following a few simple steps.

Capturing the Lost Profit: Profit Sharing with Employees

Promise your employees a share of the gross profit from paint and materials, and your shop will suddenly become less wasteful.

How Much Training Is Enough?

Too much is never enough. The key is to not waste your time. Just because your techs return from a class with a certificate and a smile doesn’t mean they learned anything.

Why Mechanical Repairs?

Collision repairs happen “by accident”, but success doesn’t. Quit praying for hail and start considering what mechanical services you can offer your customers

No Bonding Allowed

It wasn’t long ago that the only choice a repair technician had to replace a quarter panel, roof or door skin was to cut it off and weld it back on.

Purchasing Power

Before you hand over the cash, rattle off your credit card account number or sign the bottom of a check, be sure you can justify the expense of that new piece of equipment.

Advanced Measuring: Part Two

3-D measuring systems can provide the accuracy
necessary to repair today’s vehicles – provided that techs are
trained to accurately operate them.