Bull In a Body Shop
When you believe something – fact or fiction – your belief shapes your reality. In this industry, repairers have held certain convictions for so long that they can’t recognize them for what they really are: bull.
The Fox and The Hens
Systems that have checks and balances.
Legislative Lowdown:
Florida – Senate Bill 2692, which prohibits insurers from owning or acquiring interests in motor vehicle repair shops, has been filed in the Florida Senate and referred to the committees on Banking and Insurance; Transportation; Judiciary. If S.B. 2692 passes, it’ll become effective July 1. S.B. 2692 provides civil penalty for specified violations; prohibits insurers
‘I Ran to Fight for the Little Guy’
Richard “Rick” Impallaria of the Maryland House of Delegates.
State Steering Regulations
Alabama None Alaska A claimant may not be required to travel unreasonably either to inspect a replacement motor vehicle, obtain a repair estimate, or have the motor vehicle repaired at a specific facility. If a person adjusting or settling a claim elects to have repaired a claimant’s motor vehicle and chooses a specific facility for
Getting Personal: Sending Hand-written Cards
Turn the tables on a technology-overloaded society. Sending hand-written cards to customers will not only endear you in their hearts but ensure you’re the one to fix their cars’ broken parts Technology is a buzzword to some and a dirty word to others. Yet everyone deals with technology in almost every aspect of their daily
Body Shop Fraud: A Question of Intent
A New Jersey body shop customer has some questions that no one, it seems, wants to answer.
It’s Getting Easier Being Green
“What’s the future hold for VOC compliance? With all the new regulations and the trouble it took to become compliant and to learn new techniques for materials, will it all have to be done again in the next two to five years? What’s next?“ – Sterling Wayne Stirewalt, shop manager, Mr. Dent, West Plains, Mo.
Price Fixing or Price Negotiating
“Why do insurance companies control a shop’s labor rates? Isn’t this price fixing?” –– Ron Humphress, former parts manager, Good News Auto Body Shop, Salisbury, Md. Black Law Dictionary, 7th Edition, defines price fixing as an “artificial setting or maintenance of prices at a certain level contrary to the workings of the free market.” Price
Made in Taiwan
You know that aftermarket parts come from Taiwan, but do you know what specific companies those parts come from? Probably not. But you will. For the next few months, we’ll take a look at several of the key Taiwanese A/M parts manufacturers.