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Maaco Partners with Franchise America for Franchise Lending Program

Maaco has signed an agreement for a franchisee lending program with Franchise America Finance (FAF). The program is intended to stimulate growth by offering Maaco’s new and existing franchisees direct access to $15 million of development capital, the companies said. New and existing Maaco franchisees will have access to up to $5 million in Small

I Stand Corrected!

When I wrote my “Top 20 Tips on Improving Your Customer Service” back in July, several of you took issue with Tip No. 21 (I knew I shouldn’t have gone over 20!), which was, “The customer is always right!” Personally, I like hearing different perspectives. On my way home from high school one day, I

Sherwin-Williams/3M, Greg Biffle to Defend NASCAR Victory at Kansas Speedway

Sherwin-Williams announced on Aug. 17 in Cleveland, Ohio, that it would be defending its NASCAR Sprint Cup Series race victory at the Kansas Speedway. Sherwin-Williams Chairman and CEO Chris Connor made the announcement that the company would again partner with 3M and the No. 16 Ford Fusion driven by Greg Biffle of Roush Fenway Racing.

Are Insurers Infringing Upon Consumers’ Rights in the Repair Process?

Some insurers have begun asserting that they have an “interest” in the repair. Others are “electing to repair” policyholders’ vehicles without their consent. A look at two court cases might shed some light on whether they’re in the right.

Purchasing a Spraybooth

A good spraybooth should paint your ledger in the black, not the red. Experts agree on several key features that make a booth a good investment.

A Comprehensive Guide to Adhesives in Collision Repair

Many OEMs are now recommending the use of adhesives when bonding panels together. Here’s a look at the different kinds of adhesives on the market and the functions they serve.

An Analysis of Progressive Insurance vs. North State Custom

What North State Custom’s successful defense against a lawsuit brought by Progressive means for the collision repair industry.

A Feminine Touch

LJI Collision Center opens on “Rodeo Drive” in Orange Village, Ohio with – no joke – an art gallery in the customer reception area.

Collision Repair Education Foundation Announces 2011 Scholarship Winners

The Collision Repair Education Foundation announced the recipients of the scholarships in collision repair that were created to assist deserving students pursuing a career in the collision industry. These awards are part of over $90,000 in scholarships to be given out in April 2011 by the Collision Repair Education Foundation. The Collision Repair Education Foundation

A Feminine Touch