Auditing Insurer Estimates
Analyzing insurer-produced estimates versus my own has led me to a better understanding of what body shops should and shouldn’t do during the estimating process.
Another Leg to Stand On? Diminished Value
I’m not sure if you paid any attention to a recent story about an Ohio court ruling that an insurer had to pay for the “diminished value” of an insured’s car after a wreck. You probably should have in cased you missed it. Duke and Cheryl Rakich bought a GMC Yukon for $49,000 in 2003.
The Unofficial Collision Repair Dictionary
Many terms are used every day at our shops, but their true meanings are often muddled by the craziness of our business. A quick check of the dictionary can get us back on track.
Eying Aluminum Certification? Envisioning the Future
Becoming a certified aluminum repair center isn’t easy and may not be worth
it for some, but it may prove necessary
to stay ahead of the game
Proprietary Repairs
“Do you think that in the near future, other car manufacturers will follow Jaguar’s lead and require repair shops to be ‘certified’ to fix their vehicles?”
Are You Throwing Away Money?
Every day, shops across the country donate their labor and product free of charge. Are you one of them? If you’re relying on a computer and the P-pages to do all your thinking for you, you’re losing revenue – and lots of it.
How to Drop 13 DRPs — and Live to Tell About It
It didn’t take long to learn that more volume doesn’t always equal more money.
Build a Better Mousetrap, and the World Will Beat a Path to Your Door
7 strategies for quality-driven shops to maintain profitability in a marketplace fixated on “fast” and “cheap.”
Repairing Aluminum-Bodied Cars: Nepotism vs. Capitalism, Pete Petursson
Consumers are clueless they’re “captured,” insurers are angry they’re captured, and shops capturing the work are unsure they’ll ever recoup their investment. Yet OEM-authorized repair shops are a reality … for now anyway.
Should a Shop Charge When It Buys Technical Reference Material?
Bob MacCargar, owner C&G Paint, Body and RV Swansboro, N.C. Opinion: No We’re supposed to be professionals. When you go someplace else and have something repaired, they don’t charge you for an instruction sheet to repair your item. You’re supposed to know how to repair your item and be educated on repairing that item. There
