Out With Estimating!
Estimating has no value whatsoever to the customer, so by definition it is
waste. Plus, it gives birth to almost every other kind of waste in the collision
repair process. So the logical thing to do is…get rid of it!
Picking a PBE Jobber
Some body shops select their PBE jobbers based on price alone, but that can cost them much more than they save in the long run. They should also consider service and the jobber’s commitment to forming a profitable partnership.
Go High Tech
Are you still doing business the old-fashioned way? Making multiple phone calls and faxes to complete an estimate, wasting time handling paper documents and using shop management and estimating systems with limited parts ordering functionality? Are you frustrated with delays in getting parts, and also getting the wrong parts? This frustration is unnecessary as there
Shop Surveillance Offers Customers Peace of Mind
In an era defined by the instant gratification of the Internet, tech-savvy body shop owner Barbara Morgan is getting in the game by giving her customers up-to-the-minute updates on their vehicles’ repairs with the click of a mouse. Morgan installed eight cameras that stream live footage from repair bays and paint booths at Nissen’s CARSTAR
PPG Seminars to Focus on Color Accuracy, Improved Shop Operations
PPG Automotive Refinish will present four seminars to help attendees improve on matching OE color variations and learn steps to improve their repair process at NACE in Las Vegas. “Demystifying the Source of OE Color Variances,” Nov. 5, 8:30 a.m.-10 a.m. – A seminar led by Mike Henry, PPG manager, color print tools, will cover
ASA-WA Hosting Training Expo
The Automotive Service Assoctiation of Washington’s (ASA-WA) second annual Automotive Training Expo (ATE) offering a trade show and training programs will be held March 13-15 at the Doubletree Hotel in SeaTac, Wash., near Seattle-Tacoma International Airport. More than 30 technical and management training programs for owners, managers, service advisers and technicians in the collision and
AMI Announces 2008 Tom B. Babcox Memorial Scholarship Recipient
The Automotive Management Institute (AMI), in conjunction with Babcox Publications, announced that Curtis Evans, president and owner, Evans Automotive Service Center, Inc., Pensacola, Fla., is the recipient of the “Tom B. Babcox Memorial Scholarship.” The scholarship recognizes a management-oriented member of the Automotive Service Association (ASA) Mechanical Division. The recipient receives $1,000 to be applied
Roll the Dice
There’s never been more of a sure thing than the NACE show, which enters its 26th year and promises to deal you a full deck of new ideas to increase your business’s profitability.
Choosing the Right Spray Gun
The next generation of spray guns will be more efficient and productive thanks to new nozzles, increased transfer efficiency and less air.
The Big Stuff
There may be less insurer involvement and less overcapacity in the heavy truck collision repair business than there is in the passenger car business, but it has plenty of its own unique challenges.
