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Writing Better Estimates

Have you ever heard the saying “with knowledge comes power”? Whether you have or haven’t, take a moment to think about how powerful that statement really is. Now relate that statement to running your business.

Pat Is Back! Pat (just Pat)

Our “spy on the other side” Pat the insurance adjuster gets us caught up on how Consumer Reports A/M parts article affected insurers and why Clinton’s proposed budget may make repairers’ lives more difficult.

Is Your Shop Lost? Estimators and Knowledge Go Together

A solid estimate is the road map to quality repairs and higher profits. But if your estimator isn’t knowledgeable enough, he could steer your shop in the wrong direction.

Balanced Budget

As more white collars enter the industry, shop owners need to become better business people by learning how to better manage their money.

Eight Ways To Invest Money

Whether you own a shop or work on Wall Street, part of being successful in the ’90s depends on knowing what to do with your money.

When Worlds Collide: Collision Repairers vs. Insurers

Can collision repairers really fight off the insurer invasion of the industry? Or, rather than waging war, should they learn to live together in peace?

Knowledge is Power

Question: What are you doing to inform consumers
about their rights when it comes to repairing collision damage?
Most states require, in writing, a disclosure regarding aftermarket
parts. But do you take this a step further and verbally explain
how aftermarket parts may affect the repair process?

When Disaster Strikes

If you’ve even casually kept up with the news in recent years, then you’ve probably noticed a disturbing increase in the number of natural disasters in the 1990s:

The Two Faces of Japan

From ancient Shinto temples to modern-day skyscrapers, the Japanese relish technology, yet revere tradition. But with Japan’s collision repair industry changing with the times,
will the Japanese people also deviate from tradition to fight for their industry’s autonomy?

Protecting the Health of Your Business

They go hand in hand – the health and well-being of a small-business owner are essential to the health and well-being of the small business.