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Suing as a Solution?

My lawyer friend told me that all parties involved in the collision repair industry are still trying to get away with all they can because there haven’t been enough lawsuits yet. I explored that theory and found he may be right.

Rethinking Shop Profitability

The collision repair climate has changed a lot over the past 20 years. A look at your
numbers can reveal a new strategy for making money in this new environment.

Effective Job Descriptions

Effective job descriptions ensure that potential hires will know exactly what’s expected of them. And that, in turn, will result in them being happy and productive.

What Kind of Repairs Do You Want to Do?

The only way to achieve consistent, quality repairs is to establish clearly defined goals and communicate them to your staff.

Ditch Your One-Dimensional Ways: Diversification

Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.

It’s Showtime, Baby: The 25th Annual NACE Show

You can ‘bet’ that the 25th annual NACE show will offer plenty of business opportunities, not to mention a little fun.

“Poof!” Go Parts Profits?

Is State Farm direct-purchasing parts?

Don’t Leave Dollars on the Table: Total Losses

Total losses are often regarded as a loss to a body shop. But the fact is the loss is your customers’ and doesn’t have to be borne in any sense by your business.

Visualize Your Success

Putting in a few simple ‘traffic lights’ or visual cues in your shop can result in fast improvement
you’ll be able to see within days.

Eying Aluminum Certification? Envisioning the Future

Becoming a certified aluminum repair center isn’t easy and may not be worth
it for some, but it may prove necessary
to stay ahead of the game