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CCC Information Services and Mitchell International to Merge

CCC Information Services Inc., of Chicago, Ill., and Mitchell International, Inc., of San Diego, Calif., today announced the signing of a definitive agreement under which they will combine in a merger-of-equals transaction valued at $1.4 billion.    CCC and Mitchell are each privately held. The combined enterprise, which will be known as CCC-Mitchell Inc., will be

NuGen IT Offers New Generation E-Commerce for Auto Claims Processing

NuGen IT, an information management authority to the insurance and collision repair industries, has launched a new business-to-business e-commerce platform for auto claims. The company’s Non-Network Portal (NNP) will allow insurance companies and other authorized businesses to communicate electronically with all collision repair facilities, even those outside of their approved direct-repair networks. Insurers, independent adjusters

ALLDATA Celebrates 70,000th Customer

It was pretty raucous for the morning, but there was something big to celebrate. Gwen Stefani of the rock band No Doubt was screaming from the loudspeakers that she wanted to “keep on dancing,” and the employees of ALLDATA no doubt felt the same way. The night before, they had notched their 70,000th customer, and

Legislative Lowdown

California – The Collision Repair Association of California’s (CRA) two sponsored bills, Senate Bills 1059 and 1167, were heard by the Senate Committee on Banking, Finance and Insurance on April 2, coinciding with CRA’s Legislative Day. The CRA says insurers successfully convinced the California Chamber of Commerce to oppose S.B. 1167, which mandates that once

SCRS Petitions Information Providers to Provide BMS Extract

The Society of Collision Repair Specialists (SCRS) believes the Estimating Management System (EMS) standard, while still fulfilling its intended purpose, is outdated and turn-of-the-century technology from both a design and content perspective. The Collision Industry Electronic Commerce Association (CIECA) developed the EMS to transfer an estimate from the estimating system to the shop management system.

Malatesta to Moderate at 2008 PBES Spring Conference

Sam Malatesta will moderate the Body Shop Panel at the 2008 Paint, Body and Equipment Specialists (PBES) Spring Conference, May 12-14, at the Embassy Suites Hotel Phoenix-Scottsdale in Phoenix. BASF Automotive Refinish Solutions is sponsoring Malatesta, president of Malatesta Capital Corp. in Toronto, Ontario. Malatesta is a leading authority on the North American Auto Claims

State of the Industry 2006

State of the Industry 2006 Too many shops, not enough work, not enough profit, too much insurer involvement and not enough business expertise on the part of shop owners are all contributing to the sorry state that is the collision repair industry. When repairers are discussing the state of the collision repair industry, I’m always

Talking to Body Shops that Have Made Waterborne Conversion

A check in with body shops on their progress in transitioning to waterborne paint reveals no major problems…as long as paint manufacturers’ guidelines are strictly adhered to.

South Carolina Shop Accuses Allstate of Steering

When State Farm announced its switch to Select Service in 2006, Gus Mallios had a business decision to make. The new Select Service agreement asked that shops match rates and discounts equal to the lowest rates and/or highest discounts they were giving to other customers. Mallios, owner of the multi-location Summit Collision Centers in Columbia,

Coaching the Shop Team

The manager of an Indianapolis collision repair facility benefits from a positive outlook and a customized management system.