Playing With Fire: Read These Safety Tips!
Do you know the exact steps to take if fire breaks out in your shop? For your sake — and that of your employees — learn the proper way to use a fire extinguisher before you’re faced with flames
Frame Rail: Repair or Replace?
Because your customers’ safety is in your hands, it’s crucial to know when – and when not – to section a damaged frame rail.
You Can Look, But You Can’t Have: 1999 Concept Cars
Out-of-this-world objects were sighted in Detroit, where dozens of futuristic concept cars landed at the 1999 North American International Auto Show.
Drop the Gun and Step Away from the Adjuster
Believe it or not, there are seasoned appraisers in the industry who aren’t the enemy — and who aren’t happy with insurers’ penny-pinching policies that disregard quality and fair profit In my September Editor’s Notes, I wrote about an appraiser named Pat, who has some interesting views regarding the industry. You see, Pat is on
How to Fix Rust on Cars, Trucks
As you read this, a vehicle somewhere is rusting. And although rust repair isn’t for everyone, a shop owner somewhere is profiting from it. Could that shop owner be you?
Insurers: Cowboys At Heart?
Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”
The Inventory Ate My Profits
When you stack inventory on your shelves, you might as well be stacking dollar bills. The key is to control your inventory – instead of letting it control you.
The Aftermarket Parts War
Don’t surrender in defeat. If your business has suffered because of imitation-parts usage, consider these strategies to help heal your battle wounds.
Market Profile: The Collision Repair Market in 1997
A year filled with changes and challenges, some shop owners came out ahead while others dreamed of getting out
Personnel Profile
About the only thing that hasn’t changed during the past year is the employee shortage. Shops are, as always, still in search of a few good techs