The ABCs of DRPs
Deciding whether or not to join direct-repair programs can be a daunting task. How can you be sure the relationships will benefit your customers and be profitable to your business? By spelling out the pros and cons before you sign on the dotted line.
Why Use Used Parts?
"Why isn’t there a higher mark-up or other incentive for shops to use salvage parts?" — P. Michael Riffert, pres., Engle’s Frame & Body Service, Ephrata, Pa. Any of us are in the collision repair industry because we love it. And when you like your occupation, 99 times out of 100 you’ll produce a better
10 Tips for Eliminating Repair-Related DV
Figuring dimished value.
The Unofficial Collision Repair Dictionary
Many terms are used every day at our shops, but their true meanings are often muddled by the craziness of our business. A quick check of the dictionary can get us back on track.
The “Big 3” Interview
Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.
The “Big 3” Interview
Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.
Why Comply? Mandates of the EPA and OSHA
With all the regulations mandated by the EPA and OSHA, it’s easy to spend so much time trying to comply that you hardly have any time left to repair cars, right? Wrong! Quit complaining and start complying.
Deep in the Heart of Texas: The NACE Convention
Round ’em up and move ’em out! NACE is headed for Dallas!
When Disaster Strikes
If you’ve even casually kept up with the news in recent years, then you’ve probably noticed a disturbing increase in the number of natural disasters in the 1990s:
Strategic Partnerships
No business exists in a vacuum, least of all a collision repair shop.