An Ounce of Preparation
A prevalent problem in paint shops across the country is topcoat peeling. Though there are several possible causes for this problem, the most common cause is also the most
obvious: poor preparation.
Keeping the Towel
Small-Shop Burdens…..and a Turnaround!
Simply Success: Richard Cossette
Name: Lehman’s Garage, Inc. Location: Minneapolis, Minn. Owner: Richard Cossette Established: 1917 Square Footage: 66,000 (four shops) Number of Employees: 85 (four shops) Repair Volume: 907 cars per month (four shops) Average Repair Cost: $1,400 Success. It means different things to different people, but one belief is often associated with it – it’s difficult to
One Man’s Ad Plan
Every year, when my paternal relatives gather for a reunion, Aunt Shirley tells the embarrassing story of when I – just back from gymnastics camp – decided to do a cartwheel on the picnic-table bench. After losing my balance, I knocked a pitcher of fruit punch into my grandmother’s lap and landed bottom-first in a
Get It Straight: Alignments
Customers these days are pickier than ever about the work performed on their vehicles – and alignment isn’t an exception. If customers aren’t satisfied with how their cars ride, steer and handle after driving them out of your shop, you’ll likely see those customers again – for the redo.
The Tale of One Shop Continues
…with Paul and Teresa Slate
The Power Of Perception
It’s been said that the way people are dressed or how they look will make a difference with how they’re treated.
Industry Bypass: The Three C Body Shop
Situated next to Route 3 – the original highway that ran across the Buckeye State from Cincinnati to Columbus to Cleveland before Interstate 71 was constructed – Three C Body
Shop does anything but go with the flow.
A Current Of Cash
Cash flow. It’s the name of the game in any body shop. That is, in any body shop that wants to stay in business.
1996 Editorial Index
AIR CONDITIONING AND COOLING “Tips and Trends for Coolant Recycling,” Feb., pg. 60 “A/C Retrofit Update,” May, pg. 36 BUSINESS AND MARKETING “How to Get a Yes from Your Banker,” Feb., pg. 33 “Big Brother Sees All,” March, pg. 28 “Perfectly Prompt Payments,” April, pg. 20 “Don’t Get Roped In with the Rest – Try