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Antitrust

‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.

Don’t ‘Air’ with Your Compressor

Here’s the latest on air compressor technology and basic maintenance tips to keep yours running efficiently

Market Your Difference

A professional football player laying a ferocious hit on another is one way to get people thinking about “collision.” That’s what Angelo Papotto was banking on when he signed up for an advertising package with a local TV channel to “plant a seed in people’s heads” to get them thinking about his three Suburban Collision

Re-Inventing Collision Repair

DCR Systems is using standard operating procedures to drive consistency, quality and continuous improvement.

Matching Tricoat Pearls: Think Groundcoat

Making a let-down panel doesn’t solve the problem of matching tricoat pearl color. There’s got to be a better way – and there is: an invisible foundation-coat repair. If an automotive painter were asked what he did for a living, it would be fair for him to say that he’s a master illusionist. Citizen Jane

Passion and Pachysandra: Metro Toyota Scion Accident Repair Center

As I glanced at the pachysandra planted in the landscape bed just outside of the front door, I knew I was about to enter a very special place. You see, I love pachysandra, having grown up in a house that had a huge bed of it in the front yard. Not only did it make

The Collision Repair ‘Steel Cage Match’

Well, it’s officially two-and-a-half months now since taking over as publisher of this magnificent magazine. Eager to learn as much as I can about this industry, I’ve spent the bulk of that time traveling the country, meeting suppliers, distributors, jobbers and shop owners. By the time you read this issue, I’ll be in Las Vegas

Mc Bodywork: Three C Body Shop

n on the facility’s management is often monumental. Dumbing Down Our Workforce The expertise required to fix accident-damaged cars has long been the strength of the collision repair profession. It’s a specialty. From the viewpoint of the lay person, there’s still a good deal of magic surrounding the work. But during the ’90s, the industry

Car Struck: Jay Leno Talks

y, and I soon felt like I was shootin’ the breeze with just another motorhead. But I didn’t go in unprepared. Prior to talking with Leno, I did some checking and learned that he was born in New Rochelle, N.Y., in 1950 and spent his youth in Andover, Mass. He’s one of the hardest-working people

The Evolution of DRPs

“To every thing – there is a season – and a time – for every purpose – under heaven.” Those lyrics have been repeating in my head since I began outlining this article examining direct-repair agreements. Why? Because to examine DRP agreements without examining their history and evolution would – in my opinion – be