Rains, Planes and Dames
Name: J&L Auto Body Location: Summerville, S.C. Owners: John and Linda Disher Established: 1981 Square Footage: 10,000 Number of Employees: Nine Repair Volume: 12 cars per week (collision) Average Repair Ticket: $2,000 September 1989: The winds picked up. The heavy rains came. The ocean went crazy. Wreaking havoc on lives and properties, Hurricane Hugo stormed
Reducing Hazardous Waste
Managing waste should be done with the same care and attention to detail as any other integral part of your business because, after all, it affects your bottom line.
Rolled Over But Not Dead: Rollovers – Friend or Foe?
The body repair and refinish industries have always applauded those shop technicians who – through diligence, skill and hard work – take complete wrecks and turn them into
show-room classics.
From Wreck to Right
It’s a dark stormy night. You realize that you’ve strayed from the main paved road and are now traveling down a gravel one. The road is soft. Your vehicle isn’t handling well. It’s raining so hard that the car’s windshield wipers can’t keep up, and the ditches on both sides of the road are very
The Invisible Repair
Bringing a collision-damaged car back to preaccident condition in a fast, quality-oriented manner while still making a reasonable profit is the goal of every modern body shop today.
Protecting the Health of Your Business
They go hand in hand – the health and well-being of a small-business owner are essential to the health and well-being of the small business.
Aftermarket Crash Parts vs. OE
Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).
Car Mending On A Mega Scale
Name: Chesrown Collision Center Location: Denver, Colo. Owner: The Chesrown Automotive Group and Republic Auto Nation Group Established: 1987 Square Footage: 60,000 (total); 20,000 (body shop and mechanical shop) Number of Employees: 63 (total); 27 (body and paint) Repair Volume: 350 cars per month (collision only) Average Repair Ticket: $2,000 (collision) Ever wonder what it’d
Strategic Partnerships
No business exists in a vacuum, least of all a collision repair shop.
More Than an Estimate
It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading