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Managing To Be Great

Great managers possess an uncanny knack for juggling, allowing them to be everything to everybody.

Before You Build: Plan!

Shop owners have lost more money on new facilities in one day than they’ve earned in a lifetime. When designing and building your own facility, plan, plan and plan some more.

Drop the Gun and Step Away from the Adjuster

Believe it or not, there are seasoned appraisers in the industry who aren’t the enemy — and who aren’t happy with insurers’ penny-pinching policies that disregard quality and fair profit In my September Editor’s Notes, I wrote about an appraiser named Pat, who has some interesting views regarding the industry. You see, Pat is on

Use It – Or Lose It: New Technology

If you’re not fully utilizing today’s technology — if your shop’s full of “toys” that no one uses — then you’re not fully utilizing your shop’s potential for profits.

The Spanish Experience: Spain’s Collision Repairers

Like bulls in a bullfight, Spanish collision repairers struggle to stay alive. But, as their country and their country’s way of doing business changes, they’ll need to assume the role of matador if they wish to take charge and survive.

Change Waits For No One

In the rapidly changing world of collision repair, something that was revolutionary yesterday may be obsolete tomorrow — including your business.

Going Head to Head: Changing your Thinking

If single-shop operators want to compete with consolidators and multiple-shop entities, they’re going to have to change their Mom-and-Pop mentality.

Going Multiple

If you add facilities for the wrong reasons or without thoroughly understanding what you’re getting into, you may end up with multiple headaches instead of multiplied success.

Wanted: Bigger Phone Booth

Look, above the shop, it’s a franchiser … it’s a consolidator … no, it’s something in between. It’s a … what exactly is that thing?

Collision Repair Franchise Opportunities

Buying into a franchise could be just what you — or your competitor — needs to pump up profits and market presence. Take a look at what you could be a part of — or up against.