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Sherwin-Williams Hosts Toyota Workshop Efficiency Training at Joe Gibbs Racing

Sherwin-Williams Automotive Finishes Corporation (SWAFC) recently hosted a dozen representatives from the largest national Toyota and Lexus dealerships in North America for an intensive training program on “Improving Workshop Efficiency.” The event was held in conjunction with, and at the headquarters of, Joe Gibbs Racing, a NASCAR team that’s a proponent of lean shop production

Illinois DOI Fines Insurer $200,000 for Sluggish Claims Processing

The Illinois Department of Insurance (DOI) has issued an order against Universal Casualty Company (UCC) for failing to perform prompt investigations and settlements of consumers’ claims. On Aug. 11, 2009, the DOI ordered Elk Grove Village, Ill.-based UCC to pay a $200,000 fine and correct its claims processes immediately. In January 2008, the DOI ordered

Repairers, Insurers Debate Consistency of DRPs at CIC

Repairers vented their frustrations about the lack of consistency in direct-repair programs (DRPs) last week at the Collision Industry Conference (CIC) in Washington, D.C., and the takeaway was that it would probably always be this way due to insurance companies’ competitive nature with one another. “There isn’t any consistency because every insurer has a different

Eliminate Yourself and Add $50,000 to the Bottom Line

I have a solution to increasing insurance pressure, increasing costs and dwindling profits: Eliminate yourself.

Quick Plastic Repair

FAST PATCH is the ideal patch material for quickly and permanently repairing tears, holes and other structural damage to bumpers and other cosmetic automotive plastic parts. When heat is applied to the patch, it can be shaped to any contour. When cool, the patch hardens into shape and provides additional support to the part. The

Faster, Easier Estimating

The UltraMate 7 estimating program sets a new standard for quality, ease-of-use and estimating proficiency. All users will enthusiastically embrace UltraMate 7’s intuitive, easy-to-use design. New features include highlighted active tabs, updated icons, alternating color repair grid lines, and title case fonts, which are complemented by improved navigation and updated graphics. To learn more, visit

Industrial Hand Cleaner

Key Magic hand soap is an all-natural industrial hand cleaner designed for everyday shop use. The anti-bacterial, non-solvent formula contains walnut shell scrubbers for tough stains. It washes away completely and leaves no residue. Superior skin emollients prevent drying and cracking. Order P/N CHE235883 at www.orderkeystone.com or call (800) 772-5557.

Liability Coverage

Lancer Insurance Company specializes in providing liability and collision coverages to entrepreneurial body and repair shop owners who rent vehicles to their customers. Rather than referring clients to third-party auto rental firms, Lancer policyholders keep the rental revenues in-house. Call (800) 782-8902, ext. 3027.

Paint Systems, Spray Guns Highlight Product Giveaways at BSB Waterborne Conference

Everyone loves free, right? Especially during these tough economic times! Well, if you love free, you definitely need to attend the 2009 BodyShop Business Waterborne Conference to be held Aug. 13-14 at Sawmill Creek Resort & Conference Center in Huron, Ohio. Several of the sponsors and exhibitors have committed to giving away a variety of

I-CAR Names New Regional Managers

I-CAR recently announced the establishment of six regions in the United States that will replace the organization’s current three-zone structure to provide enhanced leadership and support for I-CAR training. The organization has named six people to fill its newly-created Regional Manager roles for the not-for-profit training organization beginning Aug. 1. The new Regional Managers will