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Pinchweld Flanges: The Weakest Link

Because glass installation has become a specialty area in the collision industry, it’s often handled by an outside installer or a specialist inside the shop. And it seems natural to separate this operation from other steps in the repair.

Globe Trotting: Collision Repair in 16 Countries

Despite the miles – and oceans – separating them, collision repair markets around the world aren’t as unique as you might think. In fact, a developing market will likely experience the same growing pains and challenges as did its more developed counterparts on the other side of the world. Collision repair shop owners experience similar

Market Pricing: Examining the Forces Behind It

independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the

Collision-Related Alignments: It’s All in the Angles

Bad habit No. 1: not checking the important diagnostic angles and assuming everything is correct. Bad habit No. 2: sacrificing one alignment angle to fix another. Don’t react to a symptom. Fix the problem!

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Out of Retirement: Full-framed Vehicles

Just when you thought they were gone for good, MJ, bell bottoms and full-framed vehicles are back. Though Jordan can still score 40 points per game and bell bottoms are still … scary, today’s full frames aren’t the same as the ones produced in the past. And the repair procedures aren’t the same either. by

Every Claim Is Not the Same

Insurance companies have led most consumers and shop owners to believe there’s no difference between first- and third-party claims – even though entirely different sets of laws and rules apply. And these differences can affect every aspect of your shop, from job scheduling to parts selection to liability to profitability.

Not All Wheel Alignments Are Created Equal

The process of aligning a collision-damaged vehicle is much more involved thanperforming a maintenance alignment. If thecustomer hasn’t hit anything, the technician can make many assumptions.But making assumptions about a collision-related four-wheel alignment will put your shop on a crash course. Ever since rear adjustable suspensions became commonplace in our industry, the argument has raged

Victims of Our Own Stupidity

Has the United States gone from the “Land of Opportunity” and Americans from hard-working, responsible people to the “Land of You Owe Me a Living” and to people who are totally self-absorbed, don’t think for themselves and blame everyone else for their own poor judgment?

Jumping on the E-Commerce Bandwagon

Though the dotcoms have had a rough few years, doing business over the Internet isn’t a bust. Quite the contrary. Though it’s wise to look before you leap, repairers who take advantage early will claim a huge share of the market and reduce their costs. Repairers who refuse to get on and stand in the way of progress may simply get run over.<