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Repairing Aluminum-Bodied Cars: Nepotism vs. Capitalism, Pete Petursson

Consumers are clueless they’re “captured,” insurers are angry they’re captured, and shops capturing the work are unsure they’ll ever recoup their investment. Yet OEM-authorized repair shops are a reality … for now anyway.

Shop Profile: Cornering the Luxury Market

This shop owner knew what he wanted and got it: a thriving
business that repairs high-end vehicles and doesn’t compromise on quality.

Pump Up the Volume

Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”

Pump Up the Volume

Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”

Who’s Really In Control?

Painter Thomas Ferry questions why autobody shop rates are so low compared to other trades

Write Better Estimates

The estimate is the most important aspect of our business process. If an estimate is poorly written, it can wreak havoc on your shop and cost you a boatload of cash.

What’s Diminished Value Mean To You

As contentious an issue as diminished value (DV) has become in the insurance and repair industries, there’s a quiet revolution taking place in the claims business. Once limited to the owners of exotic cars, DV is now a phrase on the lips of ordinary people with damaged grocery-go-getters. And this flood of inquiries to claims

Full Metal Traffic: Ford & Bullet-Proof Vehicles

The Town Car BPS (Ballistic Protection Series) is designed to protect its passengers, for a price!

Going Head-To-Head with DRPs

If you’re of the opinion that you can “beat ’em and don’t want to join ’em”, you need to market your shop
aggressively to consumers and offer them something they can’t get at a preferred provider shop.

Does Your Shop Measure Up?

Whether you’re planning to open a collision repair business or already own one, these figures will help you measure where you’re at – and where you need to be.