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Inherent DV: One Man’s Disbelief

I truly don’t believe that a properly repaired auto is worth less by virtue of the fact that it’s been repaired. It’s not that black and white. How many times have you repaired a vehicle back to pre-accident condition – and then some – and said to yourself, “That wreck was the best thing that ever happened to that car”?

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Big Fun: The Mini-Cooper

Is bigger always better? Not according to BMW, the maker – actually re-maker – of the classic British Mini. About 10,000 Classic Minis were sold in the United States from 1960-1967 and, after a 35-year hiatus, the MINI is back – and being dubbed the first “it” car of the 21st century. (The BMW folks spell the new MINI with all caps to distinguish it from the Mini of yesteryear.) The MINI – available in the MINI Cooper and MINI Cooper S – hit U.S. soil again this year, and dealers can’t keep ’em on the lot. It’s MINI-mania. Take it from the MINI Web site: The SUV backlash starts now.

The Incredible Shrinking Industry

After a buying spree in the late ’90s and a struggle to integrate acquired shops into a “corporate” culture, consolidators are getting back on track and preparing to grow again. But this isn’t a death sentence for all independents.

Profitable by Popular Demand

Shops upselling their owners on accessories.

Vehicle Repair Nightmare: What Were the OEMs Thinking?

Technical feature by Toyota Motor Sales U.S.A.: The OEMs are working to make vehicles easier to repair – but it’s not an easy undertaking.

Behind the Blend

It takes more than technical know-how to create an invisible blend. Communication between customers, technicians and other shop staff is also an important ingredient. Mix them all together, and you’ve got the makings of a flawless repair.

Can Structural Repairs Be Profitable?

The answer is up to you. With an accurate estimate, trained technicians and the proper procedures, you can be sure those big hits don’t become big losers.

A Balanced Business Decision: Performing In-House Wheel Balancing & Tire and Rim Service

The vehicles that grace our repair bays have one thing in common: They all have at least four wheels. And more than likely, their balance has been affected by the collision. You know what that means? There’s money to be made by performing in-house wheel balancing and tire and rim service.

Concepts on the Future: Cars for Display

The North American International Auto Show (NAIAS) always has its attendees wondering a couple things. First, if the show is “international,” doesn’t that already make it North American? And what’s with those strange-looking futuristic cars? Will they be on the showroom floor at dealerships anytime soon?