On Your Mark … Get Set … Go!: Benchmarking
Are your employees living up to their potential? Is your shop? One way to be sure is to use benchmarks. Benchmarking allows you to compare your business’ performance to other businesses so you can discover where opportunity exists.
Hey, Big Spender: Insurance Company CEO Salaries
Before you start believing that billion-dollar judgments against State Farm and other insurance companies will bleed them dry (fat chance) and necessitate premium hikes, check out the exorbitant CEO salaries these companies pay. With paychecks and stock options like these, insurers obviously have a money tree planted somewhere.
Antitrust in Insurer- Repairer Business Relations
‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.
Resolving Shop/Insurer Conflicts…Peacefully
Many shop owners complain that insurance companies aren’t allowing them to make a living. How is it, then, that so many other shop owners are working with insurers successfully?
Tell It Like It Is: OSHA’s Employee Right to Know Law
Developed in response to dangerous workplaces where employees were unknowingly working with potentially lethal chemicals, OSHA’s Employee Right to Know law is the most frequently violated regulation in body shops. Obviously, there are several things shop owners don’t know.
Repairing the Crash-Parts Market
The situation with replacement crash parts may be a bit of a wreck, but it’s not a total loss. What’s considered a pile of unwanted sheet metal and plastic by many repairers could be turned into a more favorable and profitable alternative to OE parts — if the industry can quit complaining and learn to communicate.
Market Profile: Is the Industry that Bad?
It’s not uncommon to hear shop owners complaining about how awful the collision repair industry is. In fact, when a group of such shop owners get together, it’s worse than a group of old ladies sitting around discussing all their health problems. I know because I speak with a lot of collision repairers and I’m related to a lot of old Italian women (my mother, for one). And, although I have no desire to hear my family discussing bladder control, a group of collision repairers complaining is still worse — especially since most of their problems are fixable.
The Spanish Experience: Spain’s Collision Repairers
Like bulls in a bullfight, Spanish collision repairers struggle to stay alive. But, as their country and their country’s way of doing business changes, they’ll need to assume the role of matador if they wish to take charge and survive.
Insurers: Cowboys At Heart?
Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”
Optimizing Your Booth
A new spraybooth will solve some – but not all – of your problems. Learn what booth manufacturers suggest to get the most from your new purchase