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Paint Predictions & Amp; Educated Guesses

Which way is the wind blowing auto paint these days? I recently asked the major paint manufacturers what trends they saw on our near and far horizons. And because refinish paint technology tends to follow original equipment technology by several years and at a lower level of sophistication, they were able to make some pretty

State Steering Regulations

Alabama None Alaska A claimant may not be required to travel unreasonably either to inspect a replacement motor vehicle, obtain a repair estimate, or have the motor vehicle repaired at a specific facility. If a person adjusting or settling a claim elects to have repaired a claimant’s motor vehicle and chooses a specific facility for

Glass Work: Profitability

Because of the complications involved – hiring, organizing production, insurer involvement and discounts, etc. – most shops opt to outsource glass work. But is this willingness to give it away a detriment to profitability and to achieving a competitive edge?

Bugged: The Alliance of American Insurers.

Big bugs live in Maui. Here in Ohio, winter takes care of most of our bugs. They don’t have long to live so they don’t have enough time to grow into monsters. Bugs in Maui, however, never know winter, so they just keep growing … and growing … and growing. I know this because I

Market Pricing: Examining the Forces Behind It

independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the

Image is Everything

You might perform top-quality repair work, but if your shop or employees look bad, smell bad or seem bad, your image is alienating potential customers and perpetuating negative stereotypes that the 20/20s and Datelines of this world so like to exploit.

What Lies Beneath: Good Surface Prep

Is a poorly prepared surface lurking under that shiny new paint job, just waiting for the right time to peel and to turn your life into comeback hell? If so, you’ve only got yourself to blame. The steps for proper surface prep haven’t changed. You just need to tart following them.

Industry Profile

We’ve got industry stats that no one else has. The BSB annual Industry Profile is, by far, the industry’s most comprehensive collision-shop survey. Shop Owner Profile Find out what makes shop owners tick. Insurer-Relations Profile Who’s on DRPs, why they’re on them, why some DRP shops are still anti-DRP. Market Profile Take a look at

Why Won’t They Pay Me

Over the years shop operators have learned to write estimates with strict adherence to estimating guides and P-pages. In our attempts to play by the rules, we’ve written for every task we perform in order to get paid properly. But what do we do when insurance companies simply refuse to pay for what we know

May the (Work) Force Be with You

The collision industry’s workforce is dwindling at an alarming rate, and journeymen are just about as hard to come by as Jedi Masters. To combat this shortage and to stay competitive in the years to come, take a cue from the Jedi Code: Pair an apprentice with a mentor.