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Day 2 at Nagy’s: Pink Floyd and Cupcakes

I was so intent on getting to work on time today that I forgot to eat breakfast. I did have a cup of coffee, though, so that should hold me off for awhile. Strangely, Tammy the Office Manager and I start off the day with a philosophical discussion on life and death and the meaning

Repairer Who Helped Solve Rape/Murder Named One of Five NABC Pride Award Winners

In the July 2010 issue of BodyShop Business, 45-plus year collision industry veteran Sam Metz told the story of how he was able to assist Reno, Nev., police in solving the abduction, rape and murder of Santa Barbara City College student Brianna Denison by James Biela, who was ultimately convicted and sentenced to death by

Keenan Auto Body’s First Responder Emergency Extrication Training Attracts Fire Companies from Pennsylvania and Delaware

Keenan VP and COO Michael LeVasseur announced the outcome of the National Auto Body Council’s (NABC) First Responder Emergency Extrication training hosted by Keenan Auto Body recently.   First responders such as firemen require the most current vehicle information to be effective and save lives at the scene of an accident and they were given

Rhode Island Governor Signs Airbag Fraud Prevention Act

Rhode Island Gov. Donald L. Carcieri has signed SB 2514, the Automobile Airbag Fraud Prevention Act. The act was introduced in February by Sens. Joshua Miller, D-District 28, and David Bates, R-District 32. The new law seeks to combat airbag fraud. The act outlines the actions that would constitute “deceptive trade practices,” including when: •

AMI Announces 2010 Scholarship Recipients

The Automotive Management Institute (AMI) has announced the recipients of five scholarships to help cover expenses related to attending Automotive Service & Repair Week (ASRW), which includes NACE and CARS, in Las Vegas, Oct. 10-13. BodyShop Business Magazine Scholarship — Presented by AMI and Babcox Publications Jina Berg, customer service representative, Lehman’s Garage, Inc., Minneapolis,

Pennsylvania Legislator Proposes Motor Vehicle Airbag Fraud Prevention Act

Pennsylvania Rep. Matthew Bradford, D-District 70, has introduced a bill to penalize fraudulent practices regarding airbag installation and reinstallation. The legislation includes penalties for those who: (1) install or reinstall, as part of a motor vehicle inflatable occupant restraint system, an object in lieu of an airbag, including a light manipulating system; (2) sell or

Negotiate Like a Pro

Improved negotiation skills can have a positive effect on virtually every aspect of your life, not the least of which is your shop’s profitability.

Former Body Shop Manager Helps ID Vehicle Involved in Rape/Murder

Sam Metz was just as horrified and sad as the rest of the Reno, Nev., community when he heard about the abduction, rape and murder of a young Santa Barbara City College student. But he was determined to help find the killer and knew he had the skills to do so thanks to his 45-plus

Fix Auto Shares Accident Preparedness Tips for National Youth Traffic Safety Month

May is National Youth Traffic Safety Month, and with prom and graduation festivities this month and summer right around the corner, Fix Auto’s Oregon network – a group of six independently owned and operated shops – says it’s the ideal time to educate communities about youth traffic safety. “Traffic accidents are the leading cause of

Executive Interview: CCC GM Discusses ‘Cloud Computing’ and How It Can Benefit Collision Repair Facilities

Since joining CCC Information Services, Inc., in 1991, Jim Dickens has held various senior-level positions within the company, including senior vice president of marketing and product management and vice president of the automotive services group, where he was responsible for sales and service to CCC’s collision repair facility customers. In this Executive Interview, Dickens discusses the trend of ‘cloud computing’ and why it will change the face of the industry.