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The Case of the Disappearing Tech

The talk about the lack of the human resources in this industry.

PRIDE Award Winners Selected

Check out the stories behind this year’s award winners. St. Charles, Ill. – The National Auto Body Council has once again singled out those businesses, individuals and groups in the collision repair industry that have distinguished themselves and the industry by performing humanitarian and/or service deeds outside of their normal job responsibilities. This year’s PRIDE

Never Lose Sight of the Goal

Giving away business? In today’s competitive and consolidating marketplace, how could such a thing happen?

All In a State Over Allstate

Dear Georgina, After reading your Editor’s Notes in the current issue (June 2001, “All in a State Over Allstate”), I felt compelled to share what we’ve done concerning Allstate. On Feb. 14, 2001, we had a meeting with our Allstate DRP representative. Her boss was also invited but didn’t come to the meeting. Our agenda

The Magic Behind Making a Manager

“Working together is the most important thing we do. To accomplish this, you need good management. How can you find and groom a shop manager who’ll foster teamwork and create a productive environment?” – Brandon Mitchell, assistant shop manager, Elliott Chevrolet, Athens, Texas

Why No One Wants Smart Kids to Become Repairers

“Why do our best students get pushed to go to college when we know that only 25 percent of all college graduates go on to employment in their field? Meanwhile, trades are overlooked. How can the collision industry compete with white collar, high-tech industries?” – Dan McClellan, autobody instructor, Great Johnstown Vocational Technical School, Johnstown, Pa

Associations: Time to Join or a Waste of Time?

Opinions vary regarding the repair industry’s national associations, but one thing is certain: The industry has a wide range of national associations, each with differing beliefs, views and goals. Our examination of the industry’s national groups may help you decide if one coincides with your own convictions

Build Relationships to Build Your Business

What are shops now doing to bring in customers?

No Grease Monkeys Here: Our Industry’s Image

If you don’t think a lot of the problems we face in the collision repair industry are related to our negative image, think again. Between the public and the educators, our industry is often viewed as fit employment only for the mentally disabled and the drug and alcohol impaired. But it’s not their fault they think that way — it’s ours.

Community Spirit: Body Shops Giving Back to the Community

From sponsoring a little league team to repairing vans for non-profit agencies to collecting food for the hungry, body shops across the country are giving back to their communities — and getting business in return.