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Lobbying for Your Livelihood

In one of his fables, Aesop tells the story of a farmer who was able to unite his quarrelsome family despite their individual differences. After trying in vain to reconcile his family by talking to them, he thought an example might work. So he called his sons together and asked them to gather a stack

You Could Put An Eye Out with That

I’m going to tell you about things that could hinder your business.

Making Things Happen on the Hill

While his breakfast may be unconventional, Bob Redding’s typical day usually follows a standard pattern – and it’s a busy one. When Congress is in session, you’ll likely find Redding – the Automotive Service Assocation’s Washington, D.C. representative for the past 10 years – at a hearing on the latest industry issue, catching up on

Globe Trotting: Collision Repair in 16 Countries

Despite the miles – and oceans – separating them, collision repair markets around the world aren’t as unique as you might think. In fact, a developing market will likely experience the same growing pains and challenges as did its more developed counterparts on the other side of the world. Collision repair shop owners experience similar

Examining Insurer-Owned Shops in the UK

Although the phenomenon of insurers owning repair shops is still in its infancy in the States, it’s well-established in the United Kingdom – giving you the rare opportunity to see what could be your future.

Out of Sight: Should You Release a Vehicle Before You’ve Been Paid in Full?

If you know your state law regarding mechanic’s liens, you can return a vehicle to its rightful owner and exercise your right to be paid for work performed.

The Federal Government in Your Shop

Most average-sized shops find it difficult to follow the barrage of constantly changing regulations issued by government agencies. But there is hope. Implementation of a Compliance Management Program helps management transform data into useful information, integrate business processes and achieve consistent compliance.

Market Pricing: Examining the Forces Behind It

independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the

Protecting the Consumer – and You

Whether it’s health care or the collision industry, the bills California Sen. Jackie Speier sponsors always have one thing in common: doing what’s best for the consumer. As luck would have it, what’s good for the consumer is often good for the repairer.

Steering Customers to the Truth

Collision repair and auto glass specialists continue to suffer discrimination at the hands of insurance companies as well as government agencies.