Signed, Steered, Delivered — Not Yours
Many shop owners contend that insurance adjusters steer work to DRP shops. To compete, you need to educate yourself so you can then educate potential customers.
Ignorance Isn’t Bliss: Training is Cheap
Think you don’t have the time or money to train your administrative and management employees? When you see what training does for your office’s productivity, training is cheap compared to what ignorance costs you.
Forget the Decoder Ring: CIECA’s EMS System
Because information providers are no longer considering encryption or licensing agreements to limit access of estimate data as it travels along the Internet from shop to insurer, the goal of CIECA’s EMS standard can finally be achieved: No more re-keying data. No matter what provider you use, the EMS system can format the estimate so when it gets to the insurer, it looks just how they wanted it.
Are Insurers Above the Law?
“Until insurance companies have to play by the same rules as all other industries, collision repairers and vehicle owners will continue to have conflict with them. How can insurers’ exemption from antitrust laws be changed or eliminated? – Mike Hogan, body shop manager, Tulley Buick, Nashua, N.H.
It’s Getting Easier Being Green
“What’s the future hold for VOC compliance? With all the new regulations and the trouble it took to become compliant and to learn new techniques for materials, will it all have to be done again in the next two to five years? What’s next?“ – Sterling Wayne Stirewalt, shop manager, Mr. Dent, West Plains, Mo.
Market Profile: Shop Sales Increased 12.9 Percent from Last Year
That was then … When word got around in early 1901 that millionaire William K. Vanderbilt would pay handsomely for horses his car hit and killed, local Long Island farmers turned entrepreneurs. When they spotted Vanderbilt out for a drive, they tipped off their friends, who then led their old nags into the road. The
Can a Three-Day Cycle Time Become Commonplace
Jon McNeill, CEO, Sterling Collision Centers Natick, Mass. Opinion: Yes The average repair has somewhere between 17 and 19 hours on the sheet. If you look at those 17 or 19 hours, there has to be somewhere to cram that into a three-day period – or even 24 hours. What you have to do is
How Feds Dodged the Consent Decree in ’93
A group of shop owners – armed with reams of documentation and the 1963 Consent Decree – visited the Department of Justice in ’93 to provide what they considered proof of insurance industry wrongdoing. For whatever reasons, the DOJ dismissed their allegations, sweeping the Decree back under the rug. But how long can the dirt remain hidden?
Orange You Going to NACE?
Bound for Orlando – the land of oranges and overabundant family fun – NACE promises a jam-packed schedule of seminars and workshops that leaves little time for mousing around.
Blending 201 – The Next Course
Gone are the days of vinyl tops, so quarter panels and roofs must form a continuous panel to blend. This means the clear should be applied over the entire area (if you use the method explained in Blending 101). It also means there’s an area for debate and disagreement between insurers and repairers.
